Defining and understanding organisational culture dimensions within the African context : a reconceptualisation of Schein's model.
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Date
2020
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Abstract
This study was undertaken due to the limited research concerning organizational culture within
Africa. The purpose of this study was to explore and recognise how African organisations
define and understand the different dimensions of organisational culture and how this compares
to Schein's model of organisational culture. The study used a qualitative approach to gather and
interpret data, resulting in a model used within Africa to understand the different organisational
culture elements and applied in the institutions that contributed to the research. This study
introduced organisational cultural dimensions for African countries that should be used to
ensure employees and organisations remain productive, efficient and relevant. The dimensions
that were found per Africa are organisational culture, strategy, and values that have further subthemes
discussed. The sub-themes identified were goals, procedures, leadership, performance
management, induction and communication, customer service, recognition and teamwork.
These are relevant as they provide deeper context into the broad organisational dimensions
identified in the study. This provides a way forward for organisations in Africa as this research
provides a framework for them to understand the dimensions that would influence their
organisational culture.
Description
Doctoral Degree. University of KwaZulu-Natal, Durban.