Masters Degrees (Public Governance)

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Poor community struggling to give their children the gift of knowledge : policy pertaining exemption on payment of school fees at Dassenhoek schools.
(2006) Bhengu, Sifiso Marcus.
No Abstract available.
An evaluation of the housing policy in KwaZulu-Natal : a case study of the Durban metropolitan area.
(2005) Ngwadla, Nomalady M.; Reddy, Purshottama Sivanarain.
Abstract not available.
Leadership versus organisational performance within the Department of Foreign Affairs.
(2005) Naidoo, Dhanalutchmee.
The process of leading and managing the worldwide network of Embassies and High Commissions within the South African Department of Foreign Affairs is extremely challenging. It requires knowledge of globalisation and the utilisation of information technology. This knowledge would enable leaders to respond more rapidly and across geographic boundaries, thereby enhancing efficiency within the Department of Foreign Affairs. The speed, accuracy and efficiency of the staff will, however, depend increasingly on leadership as a guided process, which brings out the best in subordinates, exposing their creative talents, skills and qualities that will enhance the image of South Africa, internationally. In this study, an overview of public administration will be given, as the Department of Foreign Affairs is a public institution and is governed by the normative guidelines of public administration. The theories of leadership will be outlined and evaluated. These theories date from the 1950's up to contemporary studies in leadership, which illustrates the changing patterns of leading with changing times and the utilisation of technology in task accomplishment. An overall structure of the Department of Foreign Affairs is outlined, tracing South Africa's foreign policy from the apartheid era to post 1994. The study also demonstrates the effects of changed government policy and its impact on the functioning and makeup of the Department. Theories of organisational performance and quality management, as well as the principles of "Batho Pele" zie. outlined, and their relevance to the functioning of the Department of Foreign Affairs, is given impetus. In this study, research was conducted among sixty officials of different ranks at ten different South African Missions across the world. The results of the survey indicate the dire need for leaders who understand the importance of leadership, and how their leadership styles impact on organisational efficiency and service delivery. A range of recommendations are proposed for diplomatic leaders to personally take responsibility for creating an environment where routine jobs become more meaningful, where the human spirit becomes liberated, and where people are transformed from positions of working to live to living to work!
A critical evaluation of the impact of transformation on the staff at primary health care clinics : a case study of eThekwini Health Department.
(2004) Zuma, Bhekabakubo Mbhekisiswa.
No abstract available.
A case study of environmental health in the South Durban basin.
(2005) Niranjan, Ivan.; Subban, Mogesperie.; Moodley, Sathiasiven.
No abstract available.
Training of Indian teachers in Natal with special reference to selection procedures for admission to teacher training institutions and the financing of these institutions : an administrative perspective.
(1985) Gounden, Thavarajh.; Coetzee, W. A. J.
It is the objective of this dissertation to highlight the legislative and administrative aspects of teacher training for Indians in Natal. However, because the field which could be covered was so extensive, it was decided to focus attention primarily on those aspects pertinent to teacher training for Indians in Natal. Attention by way of example is invited to the following fields which had to be explored as they serve as the basis for teacher training of Indians in Natal: 1) A synopsis of the history of teacher training with special reference to recent developments. In this regard the survey inter alia, reveals that teacher training gained momentum during the last few decades. Prior to that, commencing from the close of the last century, the problem of an adequate corps of qualified teachers arose mainly as a result of historical circumstances. It was only during the 1950's that the Department responsible for Indian Education made concerted efforts to tackle the Indian teacher training problem in all seriousness. Thus, for almost six decades little was done to alleviate teacher training facilities for Natal's Indian community. 2) An overview of the basic legislation for teacher training in the South African context. The rapid growth of the South African population and to a lesser extent the effects of the Second World War prompted the South African Government to introduce numerous legislative and administrative measures to meet the teacher training needs of prospective students. National legislation presently places most of the responsibility for providing adequate teacher training facilities for the different population groups on the shoulders of the different education departments. 3) An overview of the financing of teacher training institutions and trainee teachers with special reference to the Springfield College of Education. It is the responsibility of the Central Government to fund education. Since the financial means of the Government are limited, it is not possible presently to provide all the population groups with adequate facilities for teacher training. A larger percentage of the national budget will have to be spent on teacher training than at present. Incentives, such as, inter alia, bursaries, are awarded to successful candidates for teacher training. On the financing of the tertiary educational sector, the Universities advisory council has completed an investigation into a revised subsidy formula for universities. A subsidy formula for technikons has been designed and will be adapted to the basic formula for universities. 4) A description of the administrative framework and basis for selecting prospective students for admission to teacher training institutions. No other single factor is as decisive in determining the quality of education in a country as the quality of the corps of teachers, lecturers and instructors. The recruitment and selection methods employed by the Department of Education and Culture (House of Delegates) are comparable to those employed by other education departments in South Africa. Since supply exceeds demand in the case of the number of applicants for teacher training in the Indian education department, applicants are carefully screened and the best are obviously selected. 5) An overview of teacher training and practice in essence with special reference to the University of Durban-Westville. Teaching practice forms an integral part in the moulding of a prospective student for teaching. Teaching practice is basically in two forms, that is, school-based and campus- based. A detailed study of the teaching practice programme implemented by the University of Durban-Westville indicates that students are subjected to almost all aspects of a teacher's normal work. Furthermore, if students are successful in following all aspects of teacher training as offered, the possibility exists, that they could be successful teachers The following recommendations are, inter alia, made, viz. that - i) an investigation into a more cost-beneficial system of financing of the tertiary education sector be undertaken; ii) a broad model for recruitment and selection of trainee teachers be drawn up by the Education Authorities; iii) facilities for continued education be carefully planned in terms of accessibility; and iv) that training institutions be geographically and demographically well placed.
An evaluation of the new developmental appraisal system in the Department of Education and Culture.
(2000) Thabane, Edgar Molupe.; Wallis, Malcolm.
No abstract available.
Evaluation of the long-term development framework (LTDF) : a case study of eThekwini municipality's integrated development plan.
(2008) Subban, Mogesperie.; Reddy, Purshottama Sivanarain.
The research study emphasizes the significance of public participation in integrated development planning at the local level of government in South Africa. The introduction of a democratic dispensation highlighted the idea of public participation and placed it in the spotlight. The typology is described and presented within the locus and focus of municipal strategic management, and the context and operation of development planning in the current local government dispensation. The literature review presents a theoretical analysis of the local government systems and processes necessary for enhanced citizen participation, and further examines integrated development planning as a strategic communication tool that emphasizes the social praxis of ongoing dialogue with local communities. Furthermore, a concentration on public administration within municipal strategic governance, integrated development planning and public participation will facilitate an in-depth coverage of materials relating to developmental governance within the current context in South Africa. Much has happened to affect the field of local government in South Africa. Of significance, is the impact of public participation via integrated development planning. An integrated development plan is therefore regarded as a strategic management tool that serves as a guideline and informs all planning activities, outcomes, outputs and impact of a municipality. The emphasis, therefore, of this research is centred around an evaluation of eThekwini Municipality's strategic plan focusing on public participation in its integrated development plan which feeds into its Long Term Development Plan (LTDF) for 2020, an analysis of the roles of key stakeholders in the political-management interface between the Council and local communities, and the integration of municipal resources in its long-term planning activities and developmental outcomes. This enquiry therefore culminated in an extensive literature review of municipal strategic planning in eThekwini Municipality within KwaZulu-Natal. Citizen participation through the integrated development plan ought to be viewed as simple and uncomplicated, and is aimed at increasing levels of education and literacy amongst local communities. To this end, the Municipality focuses its integrated development plan on Umsebenzi (Keeping You Informed). Through its strategic approach that "citizens are the centre of the focus, and not an add on through mere political rhetoric", the integrated development plan can serve as an archetype of strong civic-focused leadership. Moving beyond urban pathologies and local bureaucracies and despite a promising and sophisticated institutional framework for public participation, there is still a lack of participation in the local government structures. One of the factors that help to make the public participation cliché move beyond mere lip service is active engagement or holistic integration. The research examines and analyzes some of the factors for poor or non-performance in the municipal dichotomy, and the dynamics of public participation in integrated development planning amidst metropolitan urban management. The research arrays the study in a framework that leads to some key recommendations, and brings the following observations to light: • Ensure that the municipal functionaries and the local communities are oriented for more constructive and robust engagement of civil society issues; • Investment in strengthening local governing capacities because municipalities need increased emphasis on strategic planning as opposed to master-planning mechanistic models; • Focus on pragmatism and the promotion of joint learning through genuine interaction with local communities using the bottom-up approach as opposed to a top-down approach; • Undertake research and take proactive steps to manage dynamic climate change in response to economic and socio-environmental needs and sustainable development; • Facilitate social programmes which will emphasis and illustrate the potential development axis, and serve as connexions aimed at addressing grassroots issues and delivering visible and practical outcomes via the integrated development plan, and • Establishing a co-operative community culture invoked by civic pride and public involvement. From the afore-going discussion, the research emphasizes that each trait and focus of development is a distinct variable, and can lead to a new kind of experimentalism when working with local communities, which can contribute to mutual enrichment for urban efficiency and community satisfaction. The outputs of strategic interventions by municipalities affect the communities and help shape their subsequent inputs. Finally, the satisfaction of public desires depends on aspirations, as well as achievements.
A comparative review of programs for adult education in Lesotho and the lessons that South Africa can learn from them
(1995) Ramsamuj, Shamnath.; Wallis, Malcolm.
The dissertation is a review and comparison of the programmes for adult education (AE) in South Africa and Lesotho. The two countries share some historical affinities and are geographically contiguous. Thus much can be learnt from a comparative analysis of the two. An extensive description of the two countries' strategies of AE is made and how these have evolved over the years. Much library-based research was carried out with respect to the position of AE in South Africa. In addition, some field work was also undertaken. This focussed mainly on the valuable role played by the South African Committee for Higher Education (SACHED). Interviews with the Director: Kwazulu Natal - South Africa (lan Mkize), shed light on the work done by SACHED in the past and the direction it would be following in the future. It is a fact that this body is the foremost Non-Government Organisation (NGO) in South Africa in the field of AE. SACHED has also played an important role by making submissions which assisted with the drawing up of the Government White Paper on Education and Training. One of the important programs that SACHED is engaged in currently with is ASECA (A Secondary Education Curriculum for Adults). In conversations with the then ASECA Regional Co-ordinator, Dhaya Sewduth, the success of the implementation of ASECA was already evident. It seems clear that since the program has been so well received, the number of students enrolled is set to exceed all expectations. The researcher obtained a great deal of information from the NEPI Reports - especially those concerning Adult Education and Adult Basic Education. These Reports have been the result of great debate and research by some of the best academics and practitioners in the field. All the resources, whether primary or secondary, enable one to make a few generalised conclusions: - black education has suffered from centuries of neglect by the government of the day - as a result, huge backlogs exist in schools, equipment and personnel - although there is some disagreement as to the exact figure, the illiteracy rate among the adult population (i.e. in the age group 20 years or older) is very high - 31% according to the Development Bank of Southern Africa (DBSA) (1993; 6). - present provision is grossly insufficient - greater funding is urgently required from state, the corporate sector and NGO’s - the current poor state of education with the resultant high drop out rate means that AE will remain a priority for some years to come - AE can be a valuable way of affirming the previously disadvantaged communities enabling them to take their rightful places in mainstream society The AE experience in Lesotho was examined from a different perspective. Much time was physically spent in Lesotho and information was obtained from a wide spectrum of service providers and role players. The Institute of Extra Mural Studies (IEMS) of the National University of Lesotho (NUL) is one of the main role players in AE. Thus much time was spent here collecting information and interviewing the key personnel. It became clear from these interactions that IEMS has direction and foresight and is clearly focussed on its central task - it sees itself not only as a trainer of AE but it also trains the trainers. One of the main drawbacks is the lack of funds. A most encouraging feature is that the rural areas are not neglected and receive their fair share of attention. The situation in South Africa is opposite to that in Lesotho and rural areas suffer from abject neglect. The Lesotho Distance Teaching Centre (LDTC) is mainly concerned with preparing students to pass exams on a part-time basis (Std 6, Std 8 and Cambridge Overseas School Certificate - COSC). However, it is also involved in AE and literacy work. Although the Centre clearly does sterling work in its chosen field, it does suffer from certain handicaps - the chief of these being insufficient funds to carry out all its desired projects and a very high staff turnover (mainly because of poor salaries). As a result, staff use the Centre as a starting point to obtain better paying portions in other departments of the public service. The Lesotho Association for Non Formal Education (LANFE) has a large number of affiliates from different parts of the country. The Organisation survives completely on funding provided by DVV (German Adult Education Association). Although LANFE does provide some training and a window for goods produced by members, it is completely at the mercy of donor funding and is unable to find ways of generating funds on its own in any other way. A matter of immediate concern is that DVV is currently to end its funding in 1996. A characteristic feature of Lesotho is the large variety of NGO's operating in Lesotho because of the great poverty of the country. Greater co-ordination is necessary to prevent duplication of infrastructure and services. Such resources are sadly wasted in a country where this should not be allowed to happen. The poor state of full time schooling, especially primary education, is such that there will be high drop out rates for some time to come. Thus the provision of AE will be a continuing necessity. Lesotho has a wide diversity of service providers in the NGO sector. A strong point in favour of positive results from AE is the hemogenous nature of the population who speak a common language. South Africa on the hand has a wide diversity of people of different tribes, languages and cultural persuasions. Some of the main lessons that South Africa can learn from Lesotho are : - greater commitment from government regarding AE. - greater amount of improvement attached to AE so that it features more permanently in the agendas and budgets. - greater penetration of AE programs in the rural areas. - increased funding. - AE should be given greater prominence in the RDP budget. - AE could become an important tool to affirm the previously disadvantaged and correct some its worst excesses. Lesotho can also benefit from the South African experience. One way could be by the establishment of Departments of Adult Basic Education and Training (ABET). The AE experience in South Africa up to date has been a sad saga of grossly insufficient provision on a small scale for a potential number running into many millions. Finally, greater commitment and resources are necessary from the state and the donor communities. However, there must be better co-ordination to prevent duplication and to allow for economies of scale.
The management of change in local government : a case study of the north local council.
(1999) David, Joseph Edward.; Reddy, Purshottama Sivanarain.
In this dissertation a study of the management of change in local government is undertaken with specific focus on the North Local Council area of the Durban Metropolitan Council. In the previous era municipalities were structured to coincide with the system of separate development under apartheid. The new democratic order in South Africa at national and provincial levels ushered in the need to transform municipalities in various ways as follows: From a system of apartheid to a system of democracy. From being financially unsustainable to being sustainable. From merely providing basic services to being developmental in nature. From being tiny enclaves to covering broader catchment areas. From doing isolated land use planning to undertaking integrated development planning holistically. From being the sole service provider of municipal services to being service facilitators in certain instances. From being the regulator of development to being the facilitator of development. The above challenges were presented to all the roleplayers in municipal government to transform municipalities to meet these challenges. Change impacts on everyone in one way or another within the system that has changed. In a public environment this could mean millions of people. Municipal government was programmed to change over three phases, namely, the pre-interim phase, the interim phase and the final phase of transformation. Municipal government is currently in the interim phase of transformation and will reach the final phase of its transformation after the next municipal elections which are expected to take place any time between November 2000 and February 2001. During the apartheid era municipal government had numerous failings. The system of separate development saw the White minority having the best land which was close to economic activities and tourist facilities much to the detriment of the Black majority who were only allowed to occupy land that was far from any economic activity. Based on this method of land allocation there were wealthy White municipalities and poor Black municipalities. Blacks, mainly the labourer class, contributed to the economic growth of White municipalities whilst the areas in which they lived lacked the infrastructure and other municipal services some distance away from where they worked. The challenge to transform municipalities means that the basic needs of people ought to be linked to economic activities. This is quite a challenge given the innumerable constraints in the environment. Separate developments coupled with abject poverty the majority of people suffered from, will take time to overcome. The Indians in Chatsworth, Whites in Umhlanga Rocks and the Africans in Kwa-Mashu will be with us for a long time to come. It must be accepted that real change to overcome the effects of apartheid will not happen overnight. It will take time. However, every effort must be made to speed up the process of change to enable South Africans to benefit sooner rather than later from its chosen course of democracy. The key to achieving this would be to integrate development for which integrated development planning is a prerequisite. This dissertation provides a historical overview of municipal government in South Africa during the apartheid era and thereafter proceeds to document the post apartheid transformation of municipalities, with special focus on the North Local Council of the Durban Metropolitan region. The study also documents and evaluates new legislation that will set municipalities on the 'final phase' in its transformation. The penultimate chapter is dedicated to 'change management' which includes the theory of change and the final chapter make's general conclusions and offers several recommendations. RECOMMENDATIONS: The following recommendations have been made at the end of the study. These include: ? Municipalities must be democratic and transparent Democracy and transparency must be prevalent at the local sphere of government before South Africans can claim that their country has transformed from the legacy of apartheid to a fully fledged democracy. The way municipalities are structured is therefore important to the measure of transparency and democracy that could be achieved. If, for example, they are too large, with vast areas that are inaccessible, democracy and transparency could be compromised. ? Municipalities must be financially viable For municipalities to be effective they must be financially viable. Many of the apartheid structured municipalities relied on the national government for their funding which was grossly insufficient. This position needs to be remedied in the restructuring and demarcation of municipalities so as to ensure their financial viability. ? Promote mixed use zoning of land wherever feasible Bringing people closer to their places of employment will reduce travelling time and costs as well as improve their social well-being. ? Recognise that each town or area will have features that are unique and must be taken into account in any transformation The legislature is required to establish a framework for the orderly transformation of municipalities from apartheid to democracy. In so doing the legislation must be flexible to enable people to live out their new found democracy. ? Change must be processed in manageable portions To enable change to be managed properly it must be processed in manageable portions to enable resources allocated to manage change cope. ? Any new system must be given adequate time to settle Change and especially major change takes time. It must be afforded the time to settle. For example, the Durban Metropolitan Council started to reap the benefits of its transformation in 1999 although the transformation process began in 1994 and took effect in 1995 with the establishment of the transitional councils. However, in March 1998 the national government pronounced that the transformation of municipalities across the country was inadequate and embarked on a new transformation process. ? Senior management must be made part of the change process The technical expertise and experience of senior management must be utilised by their councils during the transformation of municipalities. ? The organisation must fit reality on the ground Municipalities must be able to meet the requirements of its citizens and consumers. When municipalities are being transformed the realities on the ground must be taken into account. ? A process for change must be determined and then change must be implemented according to that predetermined process Change must be planned and managed and must be recognised as a process and not an event. ? Avoid organisational change that is ineffective Change is instituted to improve any given situation. If change does not improve the situation or makes it worse than it already is, then such change must be avoided.
Organisational culture and values in the South African social security agency : a Batho Pele perspective.
(2011) Dayaram, Vanitha.; Pillay, Pregala.
Abstract not available.
A strategic approach to the management of the national archives of South Africa.
(2001) Mtshali, Simon Felumbuzo.; Singh, D.; Ntuli, V.
When the first democratic government came into power in 1994, it was faced with a number of challenges. One of these challenges was to ensure that the public service is transformed in order to redress the imbalances of the past. The National Archives of South Africa as a branch of the public service was therefore no exception. Prior to the 1994 elections, this branch was known as the State Archives Service. It was converted into the National Archives of South Africa through the passing of the National Archives of South Africa Act (Act No. 43 of 1996). It is important to note that before the 1994 election the exercise of hegemony by the government was through the control of social memory, and this control involved remembering and forgetting. Furthermore, this control demonstrated an extraordinary capacity to secure the support of most white South Africans and the minority of blacks who collaborated with this system. Therefore, the promulgation of the National Archives of South Africa Act (Act No. 43 of 1996) was of crucial significance in South Africa, since it portrayed the death knell for archival legislation moulded by apartheid. This Act converted the State Archives Service into the National Archives of South Africa with the new mandate of serving all the people of South Africa. This study examines a strategic approach to the management of the National Archives of South Africa. Firstly, the National Archives of South Africa Act (Act No. 43 of 1996 is discussed in detail, with emphasis on its formulation and implementation. This act came into operation on 1 January 1997. Secondly, the strengths, weaknesses, opportunities and threats experienced by the National Archives of South Africa during its conceptualisation and launching are discussed. Thirdly, the transformation of the National Archives of South Africa was examined and discussed using the public management functions, namely, policy-making, organising, planning, leadership, motivation, control and evaluation. The strengths, weaknesses, opportunities and threats experienced by the National Archives of South Africa are focused on. Lastly, conclusions and recommendations end the study.
The impact of Batho-Pele principles at King Edward VIII Hospital.
(2001) Mpulo, B. M. K.; Wallis, Malcolm.
Abstract not available.
Local government restructuring and transformation : a case study of the Msunduzi Municipality.
(2002) Moyo, Maxwell.; Reddy, Purshottama Sivanarain.
No abstract available.
Role of non-governmental organisations in provision of health services in KwaZulu-Natal.
(1999) Ndlovu, Basil Siphiwe.; Sing, Deoram.
This dissertation focuses on the role of non-governmental organisations in provision of health care services in KwaZulu-Natal. The study had three objectives which were: - identify the role of non-governmental organisations in the provision of health in KwaZulu-Natal. - describe mechanisms for enhancing collaboration between the government and non-government organisations. - investigate mechanisms for redistribution of resources from the public and private sectors to the non-government organisations. The Nationalist Party government, supported by its apartheid policies created imbalances in the provision of services in South Africa. Generally speaking, inequity in all spheres of life was visible between the white population which was the minority and their counterparts, the blacks which were the majority. Health care services were fragmented and divided in racial lines. The whites who were predominantly located in urban areas had access to curative health care which was affordable to them. The blacks were located in rural areas which were referred to as homelands. The health services were minimal and in most places they were unavailable. Curative facilities provided by hospitals and clinics were situated long distances from where the majority of the population could find them. Transport facilities like roads were not well developed, ambulances and health care workers were not available. Health care facilities was inadequate in these areas. The health care provided by the apartheid government was inadequate and structures which were outside the government known as non-government organisations were formed. These NGOs acted as the first line of health defence to the marginalised sectors of the South African communities. Non-governmental organisations were also functioning in the province of KwaZulu-Natal and some were comprehensive in approach and did not provide only health services but also training and education, housing, social services and other development activities. The role of these non-governmental organisations involved the following:- improving health in the most remote and disadvantaged communities, for example, informal settlements, rural and the ultra poor areas. - providing integrated and comprehensive services, for example, employment generating projects, education and training and housing. - unifying the different racial groups and breaking down prejudices and assumptions with regard to race and gender. Although non-governmental organisations operated in South Africa, there was always confrontation between the government structures and NGOs, particularly those which were actively involved in the upliftment of the lives of the previously disadvantaged communities, namely the blacks. These non-governmental organisations provided these services under a variety of unpleasant conditions, characterised by assassinations, tortures and imprisonment. These NGOs were banned by the government and others operated under restrictive and authoritarian government policies. The recent political changes which took place in South Africa - the unbanning of political organisations like the African National Congress and the Pan Africanist Congress highlighted the need for transformation in all aspects of life. In 1994 a democratic government which was ANC-Ied was legitimately elected. The government of national unity was committed to the upliftment of the lives of all South Africans, particularly the provision of health care for all. People were extremely optimistic when the new government (GNU) came into power. The role of non-government organisations was theoretically non-existence and minimal as the government was aiming at providing health care services to the previously disadvantaged communities. Foreign donors and funders redirected their financial assistance to the government and the funding was between government to government. The personnel from non-governmental organisations was recruited to business and government sectors which also challenged NGOs to replace these dedicated and committed people. The funding problem has become a major challenge to non-governmental organisations and most of them have been forced to shut down. The political transformation has challenged non-government organisations to reposition themselves and work with government in the upliftment of the lives of all South Africans. The government of national unity is committed to the provision of equitable, preventive, promotive, curative and rehabilitative services at all community levels, particularly the previously disadvantaged. The researcher has identified two non-governmental organisations as a case study and these NGOs are providing health care services in KwaZulu-Natal. The NGOs are the Health Systems Trust and the Valley Trust. In addition to these two NGOs literature which was relevant to this study was also reviewed. The researcher reached the following conclusions after the findings of the study were analysed: - Non-governmental organisations have played an important role in the past in the upliftment of the lives of South Africans. - Resources have been inequitable been distributed and there is a need to redistribute these resources equally. - South Africa is faced with health problems which needs all stakeholders to be involve in order to eradicate ill-health. The study offers a number of recommendations based from the conclusions which can be generalised to non-governmental organisations providing health services.
Public private partnership for service delivery in South Africa.
(2002) Ntshangase, Bhekabantu Alson.; Wallis, Malcolm.
No abstract provided.
The use of world wide web technologies for course delivery at tertiary institutions in South Africa.
(1999) Pather, Shaun.; Penceliah, Yoganandee.; Erwin, G. J.
As the world perches on the dawn of a new millennium, the strides humankind has made in the advancement of information and communications technologies such as the World Wide Web (WWW) and Internet, have surpassed even the greatest of expectations. Technology is a force that is reshaping the way we live. In the field of Public Administration it is being given increased prominence as a social restructuring force which has immense potential to assist with the delivery of public services. One of the areas in which it is having a notable impact is in the field of education. This study investigates the role of World Wide Web (WWW) technologies in the delivery of education at South African Tertiary institutions. An overview of the experiences of practitioners in the higher education arena in using Web-based technologies is provided. Both the problem-areas as well as positive aspects of Web-based teaching are reviewed. Specific emphasis is placed on the benefits of using the WWW to support resource-based, student-centred learning as envisaged in the Education White Paper 3: A Programme For The Transformation Of Higher Education and Technology-Enhanced Learning in South Africa: A Strategic Plan. Lecturers from fifteen South African tertiary institutions were surveyed. From the results of the survey the extent of usage (currently and in the immediate future) of specific WWW features for course delivery are determined. Possible problems that exist in our institutions, which may be impeding the implementation of Web-based courses, are also highlighted in the analysis of the survey. Lastly, the survey provides some insights into the key aspects of Web-based courses that are important in supporting student-centred learning. The following recommendations are suggested, bearing in mind the limited sample size with which the survey was conducted: • Lecturers designing Web-based courses should make a concerted effort to move away from the use of the Web to merely support delivery of lectures and to incorporate WWW features that would support a more dynamic, interactive, student-centred approach to course delivery. • Management at the departmental, faculty and institutional level should be encouraged to create the possibility for and invest in adequate training of both academic and support staff to support WWW-based course delivery. • Heads of academic units (Departmental Heads) should support lecturers in the adoption of WWW technologies by creating a psychological and physical space to experiment and try out new ideas. • Tertiary institutions should investigate possible collaboration with external partners in the private sector, e.g. vendors of information and communication technologies as a means of alleviating the high financial costs associated with implementing Web-based courses. • The design of Web-based courses should be based on a student-centred learning approach in which the learner is able to select an individualized path in the learning process, and achieve the learning objectives at his/her own pace. Further, the Web course should include the following features to support such an environment: Hosting of students' Web pages; interactive platforms to promote synchronous communication; online drill and testing; course management functions; tracking facilities; and features to provide a secure environment to maintain integrity of students' work and other confidential information.
The administration and management of local child welfare agencies.
(1995) Kooblal, Moonilall.; Sing, Deoram.; Moonilal, R.
The purpose of this study was to investigate the administration and management of local Child Welfare Agencies. Appropriate and relevant knowledge and skills in administration and management processes are essential to ensure that Child Welfare Agencies function within the normative foundations of public administration. The Board ofManagement of the Agencies are voluntary in nature. The smaller and embryo agencies depend on untrained volunteers to provide both administrative and management leadership. Basic democratically determined administrative and management processes are necessary to make welfare services more economical, efficient and effective. The major objectives of this study were: - to examine the existing administrative and management structures and processes and their functions. - to determine the role of the Board of Management Committee structures and senior personnel in administration and management. - to determine the foundation principles of administration and management that guide the functioning of Child Welfare Agencies. This Study provided an opportunity for agencies to express their views on the existing situation and what the future ought to be like. The study viewed Public administration as a vast field of activity which can be classified into four (4) main groups viz: a. generic administrative and managerial, b. auxiliary, c. instrumental, and d. functional also referred to as line functions. Although this study focused separately on administrative and management functions, it should be noted that both dimensions ofgeneric administrative functions are performed along with the functional, auxiliary and instrumental activities. (v) In a Child Welfare Agency the Board of Management together with the middle and upper management of staff will determine the administrative and management processes of policy making, organising, staffing, financing, determining work methods and procedures and control. The aim of public administration is community welfare, therefore the administrative and management processes must be founded on normative foundations of public administration. The findings ofthis research will not only contribute to the established agencies but will be of great help to the embryo and developing agencies.
Administrative and management functions of welfare officers.
(1995) Dlamini, Sibusiso Moffat.; Sing, Deoram.
The study which is documented in this dissertation was undertaken to portray primarily, the involvement of welfare officers in the performance of administrative and management functions. The period during which the study was conducted, that is, prior to the postapartheid era, was very significant. The significance of the research period was in the sense that welfare officers of the former KwaZulu Government who were interviewed, were already critically evaluating their functions and work situation. The study provided a medium whereby welfare officers expressed the perceptions of their real and present, as well as their ideal and envisaged work situation, in the context of the post-apartheid environment. The study took cogmsance of the welfare officers' performance of their functions as public servants in the field of public administration. In the above context, the study viewed public administration as a vast field of work consisting of a number of main function-groups namely: (i) The generic administrative functions each of which has two dimensions that is: (a) the conceptual (initiatory and innovative) and directive dimension and (b) the managerial dimension. (ii) The auxiliary functions (iii) The line functions - also referred to as functional activities. Although the study focused on administrative and management functions which are reported separately, it should be noted that like in any public institution, both dimensions of generic administrative functions of welfare officers are performed along with the functional, auxiliary and instrumental activities. The ultimate aim of public administration, which is also recognised by this study, is the promotion of the general welfare of the community. The study has realised the fact that welfare officers were significant promoters of the community's welfare. For being promoters of the welfare of the community, welfare officers have the responsibility and the obligation to commit themselves to the observation of normative guidelines to ensure that their service delivery is effective and efficient. In line with the above statement, the welfare officers' observation of current and future normative factors features prominently in this study. Although responses on current and future normative factors are presented separately in this report, this study acknowledges the significance of welfare officers integrated approach to the observation of and commitment to both current and future normative guidelines. Apart from the listed examples of interviewees' involvement in performing their functions, and advantages of observing normative guidelines, detailed accounts of what were perceived as obstacles are also presented. Responses, remarks and ideas expressed by interviewees provided adequate information on which the researcher based his conclusions and recommendations. The apparent merit of this study is in its depiction and revelations of the extent and magnitude of welfare officers' functions, responsibilities, commitments and obligations. Another favourable and notable feature of the study is the fact that it was conveniently timed at an opportune transitional period whereby both the current and future work environments of welfare officers could be critically assessed, evaluated, and possibly amended.
Information privacy rights of the individual versus the public's right to freedom of information.
(1995) Pillay, Pregala.; Sing, Deoram.; Bayat, Mahomed Saheed.
No abstract available.

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