Information Studies
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Item The merging of the library catalogues of the Edgewood College of Education library and the University of Natal, Durban libraries : lessons learnt.(2009) Naidoo, Lovekumarie.; Bell, Fiona Ruth.Mergers of higher education institutions in South Africa have had a significant impact on the higher education sector. Unfortunately, libraries are not often regarded as a key component in a merger between two institutions. Rather as a result of the merger, libraries have to find how they fit into the broader picture. Very little research has been published in terms of the effects these mergers have had on library catalogues. In this study, the merging of the library catalogues of the Edminson Library at the Edgewood College of Education in Pinetown and the E.G. Malherbe Library of the University of Natal on the Durban campus was researched to determine how these library catalogues were merged and how successful this process was. To meet the objectives of this study, semi-structured interviews were conducted with the major role-players who were involved in, or affected by this process. Considering that this was the first time that a study of this nature pertaining to the merger of library catalogues was conducted in South Africa, a literature review was conducted to investigate similar studies involving library catalogue mergers. Important themes from the literature were identified. Unpublished material such as minutes of meetings and annual reports formed an integral part of the information gathering process. An analysis of the information collected at the interviews was done through content analysis. The evidence from all these sources finally resulted in conclusions and the lessons learnt throughout the process of the merger.Item The effect of problem-based learning on medical libraries in South Africa.(2008) Ngcobo, Eunice Nonhlanhla.; Hoskins, Ruth Geraldine Melonie.The study investigated the effect of problem-based learning (PBL) on medical libraries in South Africa. PBL, as a teaching/learning method, has been used in medical schools throughout the world for the past twenty or more years. It was introduced into South African medical schools in the early 1990s. Its impact was felt beyond the academia. Libraries, as engines of the institutions at which they are based, were greatly affected by the introduction of PBL.Item The management of indigenous knowledge (IK) initiatives in Swaziland.(2009) Dlamini, Rose-Junior Tfobhie.; Leach, Athol Brian.; Bell, Fiona Ruth.Indigenous Knowledge (IK) is an important resource which needs to be collected and preserved for present and future generations and also disseminated in every possible way. Muswazi (2001) states that Swaziland has an immense quantity of IK dealing with almost every aspect of daily life such as food production, preparation and preservation; agriculture; leadership; medicinal plants and their use and so on. It is therefore important that this useful information be well managed to be accessible for present and future generations. If not well managed, its abundance would be of no significance to potential users. IK if appropriately utilised, can enhance productivity and development. A lack of knowledge or inappropriate use of it, can lead to poor decision making and generally impact negatively on production and development. The fact that IK systems are at risk of becoming extinct pose a very big challenge to the Swaziland National Library (SNL), the Swaziland National Archives (SNA), the Swaziland National Museum (SNM) and the University of Swaziland (UNISWA) Library which are sites for this study. This is because among other functions they are tasked with managing IK. This present study was conducted to investigate the strategies used by the four institutions to collect and preserve IK for future use. This study adopted the qualitative research methodology. The study population consisted of four administrators and eleven staff members dealing with the management of IK in the four institutions. Semi-structured interviews and observation were used as data collection tools. Information gathered through the interviews was analysed using content analysis and then presented in the form of tables and graphs.Item A history of the University of Natal libraries, 1910-2003.(2008) Buchanan, Nora.; Stilwell, Christine.; Raju, Jayarani.The University of Natal was unique in South Africa for many years in that, unlike other South African universities, it was split between two geographically distant campuses, Pietermaritzburg and Durban. The research problem which was central to this study was to document the development of the libraries of the University of Natal from inception in 1910 to the point of merger at the end of 2003 in order to arrive at an understanding of how the libraries in the two centres, Durban and Pietermaritzburg, developed. Linked to the central problem were two sub-problems which were, firstly to discover whether the two libraries had, as stated by a highly placed University Task Team, developed “too independently ...” (1) was true or at least partially true and secondly to find out whether the personalities of individual University Librarians had a significant influence on the development of the libraries. In order to solve the research problem and the two sub-problems as well as to guide the structure of the chapters, four research questions were posed: • What administrative problems were encountered as the libraries expanded and how did the dual-centred nature of the University affect their development? • What level of financial support did the University provide to the libraries and was this sufficient? • What impact did the introduction of information and communications technology (ICT) have on the development of the libraries? and lastly; • What services were offered to users of the libraries and how did these differ between the two centres. The broad approach to the study is interpretative. It has been written as a narrative, with interpretations interwoven throughout the discussion, in chronological order to best show change over time. Understanding the present and anticipating and managing change with some measure of success depends to an extent on our appreciation and understanding of history. This study, by investigating the historical record of the nine decades of existence of the University of Natal Libraries, is not only a revelation of the past but will also, it is hoped, assist in identifying possible future trends in academic librarianship in South Africa, particularly as far as the management of multi-centred university libraries is concerned. The value of the study also lies in the consolidation and interpretation of information in numerous unpublished records and scattered, ephemeral resources. The historical research method was chosen for this study. Given the nature of the research problem it was deemed to be the optimal method for the collection and analysis of data. In order to gain an understanding of the problem, evidence was gathered from primary sources, such as letters, library committee minutes, memoranda, newsletters, photographs and reports, including library annual reports, as well as secondary sources. Oral testimonies assisted in verifying information pertaining to the written record, shedding light on certain events and providing added insight. The research undertaken for the study showed that an offer of a Library Fellowship by the Carnegie Corporation of New York, which would enable a staff member to undergo professional training in librarianship in the United States, was the catalyst for the unification of the two libraries. This system prevailed for 22 years. Thereafter the unitary library system was dismantled and the two libraries developed in completely different directions until economic necessity resulted in a concerted effort to bring the libraries together again in 1997, although this time as a federal rather than a unitary system. The research showed that the criticism that the two libraries had developed too independently was true and that a holistic approach to library services at the University of Natal was lacking. Secondly, the research also showed that the personalities of individual University Librarians did exert a significant influence on the development of the libraries although other elements also influenced their development. Although the study is an history of a university library rooted in a “first world” (2) culture there are lessons to be learnt which could be applied to other institutions, particularly in the context of post-apartheid South African higher education. Several dual- or multi-centred institutions now exist. The integration of different libraries, each with its own idiosyncrasies and its own ethos can be complex and is potentially divisive. There has to be institutional commitment to the idea of a unitary library system as the library service in any university is shaped to a large extent by the parent institution. The study was limited to an investigation of the historical record of the University of Natal Libraries. An historical analysis of university libraries on a national scale lay beyond the scope of this study. It was also limited to a focus on the institution itself and the difficulties encountered in the administration of a dual-centred library service rather than focusing on the library service from the users’ point of view. Lastly the study suggests several areas for future research. It is noted that there is a dearth of in-depth critical texts available on the history of South African university libraries. An historical analysis of university libraries on a national scale would become feasible if research is undertaken into the histories of more South African university libraries. (1) [University of Natal, Library Task Team], A report on the University of Natal Libraries submitted to the Executive Implementation Team, 1998, p. 31. (2) C. Darch & P. Underwood, Dirt road or yellow brick superhighway?, Library hi tech, vol. 17, no. 3, p. 285.Item Knowledge sharing and distribution in an open system : a case study of the Eastern Cape Estuaries Management Programme.(2003) Mosia, Lucky Nomusa.; Kaniki, Andrew M.; Ngulube, Patrick.Knowledge management is largely a social process. It is more about the community‘s understanding, skills and values in relation to their practices than technology. Knowledge is generated and shared through social interaction of people. Exploring the community‘s acts of communication and interaction can help to understand the knowledge they have as well as the knowledge gaps that are apparent. It can also aid in discovering ways in which their practices are shaped and constrained by the knowledge they have. The purpose of this study was to determine the optimal means of knowledge sharing and knowledge distribution in an open system using the Eastern Cape Tyolomnqa Estuary as a case study. Different scholars stated in their different works that sharing knowledge is problematic in most organizations, whether they are formal or informal organizations. There are several reasons that have been identified as to why people do not want to share their knowledge. To achieve the objectives of this study, both secondary and primary sources of data were used. This included literature from various sources, such as books, journal articles and information from the Internet that has been reviewed and analyzed. Interviews and focus groups were used to collect data. Interviews were conducted with 16 people who were purposively selected from the Buffalo City Council, Tyolomnqa Conservancy, Tyolomnqa Estates, Tyolomnqa Forum, and Phozi, Ncera, Sandile and Xhama communities. The key informants were people with management positions, and community leaders. The interviews were unstructured. After collecting data by means of face-to-face interviews focus groups, workshops were convened with the Tyolomnqa Forum, and Phozi, Ncera, Sandile and Xhama communities. The self-administered questionnaire was additionally used as a data collection technique for researchers. Data were analyzed through content analysis and the use of SPSS, and presented in the form of tables and figures. It was identified that their knowledge sharing was fragmented and there was no formal organisational structure to bring communities along the Tyolomnqa Estuary to work together as one would do in bureaucratic organizations like companies. The Tyolomnqa Estuary Forum, which has vested interests in estuary management, could be used as model to provide the organisational infrastructure to facilitate the acquisition and sharing of knowledge on the management of estuaries. It is envisaged that such forums can be a viable mechanism of facilitating the harnessing and sharing of knowledge on the sustainable use of estuaries at the local level.Item Implementation of policies and strategies for agricultural information access and use in Tanzania.(2001) Chailla, Angela Mashauri.; Kaniki, Andrew M.Agriculture is an important enterprise in Africa and indeed in Tanzania where it is one of the major economic sectors, embracing all its population. Agriculture contributes about 60% to the Gross Domestic Product, generates about 75% of the total export earnings and employs 84% of the Tanzanian active labour force. Information plays a critical role in agricultural development in most countries. However, one of the most serious reasons adduced for the low agricultural production in Africa is the limited access to adequate information support to all stakeholders in agricultural production. This affects all sectors of research, extension and training. Inadequate access to and use of agricultural information by research scientists undermines the potential to fulfil their information needs. They often lack access to current, relevant and timely information. This results in duplication of research efforts. Lack of access to scientific literature in the agricultural field in Tanzania has been attributed to the ineffectiveness of the various information providers in the country, among which the key ones are agricultural libraries and documentation centres. Studies by agricultural information specialists and international organizations have established that agricultural libraries and documentation centres in Less Developed Countries have not excelled in providing agricultural information to users. This has been attributed to several reasons. The major one being the non-implementation of policies, strategies and recommendations advanced by scholars, international organizations and consultants for more availability, accessibility and use of agricultural libraries' services and facilities. The main objectives of this study were to establish the extent to which Tanzania has implemented the key policies, strategies and recommendations for enhancing accessibility and use of agricultural libraries and documentation centres' services and facilities. Some of the key policies and strategies recommended by scholars include; increasing the libraries' capacity in human, financial and material resources. Such policies and strategies include, among many others: library staff development, cooperation and networking among agricultural libraries and documentation centres at national regional and international levels and formulation of national information policies to give guidance to agricultural information acquisition, organization, management and provision. They also include formulation of Information and Communication Technologies' policies for standardization in operating systems and data formats. Two main data collection instruments were used in the study namely; a self administered questionnaire and an interview schedule. The instruments were supplemented by on site observations of the libraries' operational activities. The sample size comprised 34 agricultural libraries and documentation centres located in all seven agricultural zones and 18 interviewees from the Ministry of agriculture, agricultural institutions and research stations. The Statistical Product and Service Solution (SPSS) for Windows version 9.0 was used to analyze the quantitative and qualitative data. The problems facing agricultural libraries and documentation centres in Less Developed Countries today are many and varied, and differ from one country to another. In Tanzania, the study findings established that these problems can be classified into six major categories: lack of adequate resources/materials; inadequate number of qualified personnel at managerial, professional and technical levels; lack of cooperation and coordination among existing libraries and documentation centres; limited financial resources; lack of explicit and operational training programmes for library personnel and lack of a national information policy per se. Tanzania has a number of sectoral policies in place, related to information, technology and research. These "little sectoral policies" are fragmented and need a policy framework to provide the missing coordination. The study established that the number of skilled information staff in the national agricultural library system was small. Libraries and documentation centres in many agricultural institutions and research stations were poorly equipped and lacked professional trained staff. Furthermore, operational budgets were limited and hence lack of current and relevant library materials including Subscriptions to scientific journals. Contacts of agricultural information personnel with regional and international circuits on development were found limited. The study findings also revealed that the agricultural library information system in Tanzania was lacking in efficiency and effectiveness in meeting the diversified information needs of agriculturalists, particularly the research scientists. To this effect, where information was abundantly available, it was often inaccessible due to lack of technical know-how in documentation, organization and management for awareness of its availability to users. The study assumed that the global Information and Communication Technologies (lCTs) and current technological developments in the publishing industry could facilitate effective agricultural information organization and management, including repackaging of information for extension personnel and farmers, and resource sharing via electronic networking. However, the poor economic growth of Tanzania, as in other Less Developed Countries, has posed limitations to the full utilization of ICTs through lack of resources, policy guidelines and frameworks for the implementation of such policies. The study concluded that there has not been an effective and efficient implementation of policies, strategies and recommendations for access and use of agricultural information in Tanzania due to a number of problems, the main ones being: lack of awareness of the policies and strategies among the libraries, parent organizations and policy makers and lack of capacity of the libraries and documentation centres to implement the policies, strategies and recommendations. The study recommended that agricultural libraries and documentation centres in Tanzania be given priority in budget allocation for acquisition of basic equipment, such as photocopiers and microcomputers and for training library personnel at all levels. The more affluent libraries, such as the Sokoine National Agricultural Library and the Division of Research and Development library of the Ministry of agriculture, should audit their resources to determine the best ways to assist the documentation centres in remote research stations to organize and adequately present the required information to users. Agricultural libraries' managers and information specialists should become more assertive, focused, and committed in finding out about the policies and recommendations and eventually working out the requirements for their implementation and monitoring.Item An evaluation of the Russell High School's library collection in meeting the curricula needs of learners.(2001) Atagana, Favour Ogochukwu.; Kaniki, Andrew M.The purpose of the dissertation was to evaluate the Russell High School library collection in meeting the curricula needs of learners. A study population consisting of 150 learners, 13 teachers, the librarian and Principal was surveyed by means of questionnaire and interview. Three types of questionnaires were used, one each for the learners, the teachers and the librarian. The Principal's interview was based on a checklist. Results were discussed in terms of frequencies and cross-tabulations of responses were made. Results are graphically displayed in the form of tables, pie charts and bar charts. The present situation of the library and its problems are discussed with regard to resources, the availability and suitability of the present collection, types of materials used, and satisfaction with the library by users as well as encouragement from teachers and the librarian to learners in the use of the library. The discussion was situated within the current requirements of Outcomes-Based Education as guided by Curriculum 2005 and 21. The study findings indicated that learners and teachers were satisfied with the library stock although a need for books, especially new titles, was identified. Learners and teachers felt that more books and better infrastructure for example, computers, television sets, and more space were needed. It was also revealed, however, that the budget was severely limited. These findings are discussed within the framework provided by a review of international, African and local school libraries. Recommendations for possible future services are made in the light of this discussion.Item Establishing an internet-based information exchange system for the KwaZulu-Natal Midlands Rural Development Network (MIDNET), South Africa.(2002-02-02) Setegn, Amare Molla.; Kaniki, Andrew M.The purpose underpinning the study was to establish the prospect of developing a supplementary Internet-based information exchange system for the Natal Midlands Rural Development Network (MIDNET) and to propose a model of operation for the anticipated system. The study intended to propose, based on findings, steps and strategies that need to be taken on how best to integrate an Internet based information exchange system into the requirements and capacity of MIDNET members. To accomplish the objectives of the study, both primary and secondary sources of data were used. Literature on cooperation and networking and application of the Internet for information exchange networking were reviewed, analyzed and conceptualized to establish feasibility dimensions for an Internet-based information exchange system in a network environment and to plan a model of operation for the system. Original research was carried out using a self-administered questionnaire to MIDNET members during July through November 2001. Out ofthe questionnaires distributed to all 32 members, 18 (56.8%) were returned and used. Data collected was related to current information exchange activities; general information needs; availability of information resources in terms of ICTs infrastructure, organization and human resources and funding; and opinions on establishing an Internet based information exchange system. Supplementary information was also collected through observation of some aspects of the information exchange and dissemination activities of MIDNET members. Document analysis was done mainly to establish the contents ofthe information products of MIDNET members, MIDNET and interest groups of MIDNET. Based on general information needs established in the present study, MIDNET members were found to have similar objectives, activities and disciplines of work geared toward similar goals within rural development, the thematic boundary of the network. MIDNET was found to draw in, within its membership, geographical and thematic boundary, like-minded organizations and individuals that have similar information seeking behavior. Members, when motivated by five reasons, were found to exchange information using nine kinds ofcommunication media and mechanisms and 16 categories ofinformation products and activities which reflected 27 information content categories. The information products of members, MIDNET and interest groups of MIDNET were largely in the category of grey literature. Most members were found to have a good state oflCTs infrastructure in terms of owning computers, computer networks, Internet connectivity and development of Internet-based information exchange and dissemination systems. Most members do not have information support services backed by conventional information units and professionals. Ad hoc arrangements of responsibility for information work were used in most instances. Findings concerning funding infonnation exchange activities were inadequate to examine the trend in funding. Findings concerning problems and factors that impeded current information exchange activities and solutions suggested by members reflected the need to improve current communication and information delivery interfaces and to establish an Internet-based information system as a supplementary interface. Members indicated an overwhelming desire to participate in and contribute to the anticipated system, although there was a reluctance in terms of system inputs other than information. Analysis of the study findings in terms of fundamental feasibility dimensions showed that the Internet, if appropriately and effectively used, has the prospect to facilitate communication and information exchange in MIDNET by way of replicating current interfaces. The study proposes a model plan for the establishment of an Internet-based information exchange system that would suit the requirements and capacity of members. The plan is proposed based on findings of the present study and valid reflections from a review of the literature in terms of prerequisites for networking, basic requirements and general principles. Other aspects considered were models of cooperation on the Internet and methodological approaches for the development and impact assessment ofan Internet-based information exchange system in the development sector.Item The use and sustainability of information technology (IT) in academic and research libraries in Tanzania.(1998) Katundu, Desdery Rutalemwa Mushumbusi.; Kaniki, Andrew M.The main purpose of this study was to investigate the current status of information technology (IT) and strategies which academic and research libraries in Tanzania can adopt in order to facilitate the sustainability of information technology which has been acquired through external donor assistance. The motivation for undertaking the study emanated from the researcher's long working experience of twelve years in a university library. Through this experience it has been observed that many of the donor-funded or supported information projects like the introduction of information technology in libraries, thrive well and offer good information services when donor support is still available. However, once the donor project or donor support comes to an end very few of these have been able to continue delivering the intended information services and products. What this implies, is that very little is known by both donors and recipient libraries alike about factors or strategies which can affect the future sustainability of such donor-funded information projects in libraries. The study assumed that if information technology is effectively sustained it would reduce the vulnerable dependence of libraries on donor funding and support, and in turn facilitate effective local planning and development of the technology and related information services which responded to the needs of the library clientele. Eighteen libraries possessing and using some form of information technology were studied. The survey research method comprised the questionnaire; interview schedule and observation through visits as data and information gathering instruments was used in the investigation. Its selection was determined by the under-researched nature of the problem. Data and information generated by the instruments was content analyzed and formally presented by the use of descriptive statistics. The major findings of the study revealed that despite donor support to libraries, the status of information technology reflected early stages of its introduction in almost all the libraries. No all-round IT infrastructural development existed. Shortages or non-availability of various IT equipment and accessories resulted in differences in the quantity of the technology possessed by each of the libraries studied. Consequently, effective use of the technology was hampered by the scarcity or inadequate availability of the equipment and accessories as well as limited IT skills, knowledge and competence among library staff. While all the libraries indicated that they had great needs for IT training, the levels at which it was required differed from one institution to another. As a result, not many of the IT-related information needs were currently being satisfied. The findings also reflected positive concurrence on the feasibility of IT sustainability by the libraries. Most of the libraries agreed that despite being under-resourced, the sustainability of information technology based upon own library resources could be feasible provided all or most of the proposed sustainability strategies were effectively and concurrently implemented by the libraries. Proposed sustainability strategies have been presented in the study. These could be conceived within three broad categories namely, strategies related to: the need for adequate resource-generation, formulation of IT policy informed by effective IT planning and management practices, and the enhancement of the role and value of information and related services as vital elements for its adequate support. All these strategies affect library parent organization managements, library managements and professionals as well as donors of the technology. The study concludes that libraries need to become more involved in charting out the required direction of IT development which would ensure the availability of adequate and appropriate technology in response to user needs and its effective sustainability. This would involve improvement of the status of IT; formulation and actual implementation of IT policies and planning; the need for continuous assessment of user needs, and effecting continuous IT education and training in libraries. The recommendations and areas for further research put forward by the study were based on the implications reflected by the study findings.Item Public secondary school libraries in Nairobi and the satisfaction of the curriculum needs among history teachers.(1999) Kimotho, James.; Kaniki, Andrew M.The aim of this study is to investigate the level of awareness of history teachers in public secondary schools in Nairobi, Kenya, of the benefits of library use for the curriculum. The availability of school libraries in public secondary schools in Nairobi provided a context for this investigation into teacher library use. In order to establish if libraries are used effectively, or used at all, for curriculum purposes, literature on this was searched and little came from Nairobi or even Kenya. This lack of information in this area formed a justification for investigation because libraries exist in many public schools in Nairobi and they have the potential to have a positive influence. A survey of literature internationally illustrates the degree of the serious attention both history as a discipline, and library and the curriculum receive. History is given attention because of its role in both maintaining and revolutionising order in a country. In the case of resource-based learning, many countries have shifted to a child-centred approach. This requires much more use of libraries than traditional teaching methods. The evaluation of teacher and librarian views was undertaken by means of a survey. In the survey questionnaires were used. The population was that provided by the Director of Education in Nairobi and a corresponding list of schools where teachers and librarians were employed is given. The findings of the survey established the level of awareness of history teachers to resource based education that took account of library-curriculum partnership. The study established the need for greater attention towards school libraries in the allocation of budgets, building resources that are needed, and management. Staff development of both teachers and librarians was suggested in order to promote resource-based education. To achieve this, a written policy on the management of school libraries is suggested.Item Access to gender and development information by rural women in the Tanga region, Tanzania.(1998) Kiondo, Elizabeth.; Stilwell, Christine.Rural women play significant roles in both food and cash crop production, however, the majority of them lack access to productive resources, including information. To enhance the process of development and to ensure that rural women participate in and benefit from rural development processes, it is important that productive resources such as land, technology and information are made accessible to them. The purpose of this study was to examine the extent to which rural women access gender and development information. It therefore investigated how the rural information delivery system is organised and operates in order to gain an understanding of the factors which hamper the accessibility of information to the majority of rural women. This understanding will enable rural development planners and information professionals to design and implement information services which are accessible to all members of the rural community. In conducting this study in the Tanga region of Tanzania, a sample of 773 households was drawn from an estimated 155,863 households to acquire a sample of rural women. A structured interview protocol was used to collect data from the rural women. A total of 64 human information providers out of a total of 90 targeted to be included in the study, was interviewed. Data was also collected through document reviews and informal discussion with key informants at regional and district levels as well as through personal observations during field work. The findings of the study indicate that at least 40 percent of rural women are still functionally illiterate and at least 30 percent head rural households. Tt:1e majority of them still live in poverty with limited incomes. On the other hand the information providers are predominantly male, constituting a male/female ratio of 3: 1. The information needs of rural women are practical and strategic in nature. Information providers used are mainly friends and relatives, village leaders, health extension workers and hospitals and clinics. The communications used in information exchange processes are oral in nature with face to face communication being the main channel used. Formal sources of information such as printed and audio-visual sources are rarely used. Furthermore, this study has shown that socio-economic factors impact on levels of access and use of information providers. Information made accessible to women is mainly health information, followed by community affairs which is mainly about community problems discussed at village meetings. Very few women benefit from rural training programmes and information on development projects because these are limited to specific project areas. Information delivered is therefore not adequate to satisfy rural women's needs whereas information accessed is moderately relevant as far as their health information needs are concerned. The main barriers to rural women's access to information include: workload, attitudes of information providers, customs and traditions and non availability of other sources such as printed and audio-visual sources, as well as low income and relatively low education levels of women. This study has identified several weaknesses in the rural information delivery system which need to be addressed. It is therefore recommended that in order to make information readily accessible to the majority of women, there is a need (i) to formulate gender sensitive policies and institute mechanisms for implementation, which should include the training of information providers in gender issues in services-provision; (ii) to make available adequate financial resources to support rural information seryices; (iii) to use a variety of sources of information to cater for ; the heterogenous needs of users; (iv) to have a political will not only to address gender issues but also to sensitize entire rural communities to gender issues.Item Collection development and use of non-book materials in university libraries in South Africa.(1999) Ntuli, Nomaxabiso Claribel.; Kaniki, Andrew M.Non-book materials have a unique role to play in university libraries of South Africa, as they re-inforce what has been learnt and facilitate presentation of subject matter to fulfil the needs of teaching and learning of institutions. The key problem of the study was that non-book materials though very important as sources of information like books, appear to be little or not used in South African university libraries. This may be caused by unclear policy presented in formal or informal collection development policies. The general aim of the study was to find out collection development practices, policies and use of non-book materials in South African university libraries. To this end the specific objectives were: To find out how non-book materials in university libraries are collected and maintained as part of teaching, learning and research. To get some understanding on the policies and patterns the university libraries follow in the development of non-book materials. To find out the manner in which non-book materials are funded and acquired. To find out the extent to which library orientation, instruction and user education cover non-book materials. The study therefore examined the collection development and usage of nonbook materials in university libraries of South Africa. All the South African university libraries except University of Zululand where the researcher works and is the AV-librarian were included in the study. The major method of study chosen was the survey method and the questionnaire was used for data collection. The methods of analysis used were the univariate and bi-variate methods and the basic type of statistics, the descriptive statistics. Libraries surveyed showed that they favoured non-book materials, and above all they do have the most NBM that are available in all formats. The study guided the researcher in making the following recommendations: The need for improvement of the NBM information services in libraries. That clear policies, whether written or not, for selection and acquisition of NBM be reviewed in libraries in South Africa. The role of NBM specialist is important and needs to be redressed. That the academic staff, library staff and students work together as a team and devise a program of library user education integrated with curriculum.Item An investigation into the use of the Internet by students at St. Joseph's Theological Institute, KwaZulu-Natal, South Africa.(2006) Shezi, Mhlukanisi Simon.; Leach, Athol Brian.; Ngulube, Patrick.The discussion of introducing the Internet at St. Joseph's Theological Institute in KwaZulu-Natal, South Africa took place in 2002 and access to the Internet was introduced in 2003 via 70 computers which were housed in the library. Given that the Internet has emerged as an important learning tool at the tertiary level, the aim of the study was to investigate the use of the Internet by the students at St. Joseph's. The specific objectives of the study were as follows: to find out which students were using the Internet, to find out what students were using the Internet for, to find how often students used the Internet and when they used it, to find out the problems experienced by those students who used the Internet, to find out why certain students do not use the Internet, and lastly the study aimed to make recommendations concerning the use of the Internet by students. The survey research method was used and the data was collected through a self administered questionnaire. No sampling was done as the entire population of 188 students was surveyed. Sixty five students responded - a response rate of 34.6 %. Findings revealed that of the 65 students who completed the questionnaires 34 (52.3%) had used the Internet and 31 (47.6%) had not. Out of the 24 respondents who gave reasons for not having used the Internet, the majority 17 (70.8%) of respondents said that they had not received formal training and did not know how to use the Internet. The major problems facing the Internet users at St. Joseph 's were the shortage of computers mentioned by 13 (38.2%) respondents and computers being slow as indicated by 13 (38.2%) respondents. Six (17.6%) respondents also pointed to not having enough training in the use of Internet facilities. Recommendations concerning Internet use at the Institute were made and suggestions for further research put forward.Item First level library and/or information science qualifications at South African universities and technikons : a comparative study of curricula.(2002) Raju, Jayarani.; Kaniki, Andrew M.The general purpose of the research was to do a comparative study of first level library and/or information science (LIS) qualifications offered at South African universities and technikons. These qualifications included the National Diploma: Library and Information Studies (ND: LIS), the Bachelor of Technology: Library and Information Studies (B.Tech.(LIS)), the Post-graduate Diploma in Library and/or Information Science and the Bachelor of Library and Information Science (B.Bibl.) or equivalent four-year university degree. Self-administered questionnaires were used to survey the views of employers, past students and educators in the LIS field regarding these qualifications and their relevance to the LIS services work environment. Descriptive statistics as well as content analysis were used to analyse the data collected. Discussion of findings based on analysis of data and in the context of related literature, resulted in a number of conclusions. The study supports the view that general education as provided by a university bachelor's degree distinguishes between professional and paraprofessional LIS education and training. The study confirms that the university Post-graduate Diploma in Library and/or Information Science and the B.Bibl. (or equivalent four-year university degree) are established professional LIS qualifications in South Africa. While the technikon ND: LIS is generally viewed as a paraprofessional qualification, LIS services employers are not using this qualification in its paraprofessional context with paraprofessional post designations and career progressions. The technikon B.Tech.(LIS) cannot be viewed as a professional LIS qualification as it lacks general education. Furthermore, it is a qualification in the hierarchy of paraprofessional LIS qualifications that runs parallel to the professional LIS career path and thus the B.Tech.(LIS) is not a step in the direction of LIS professionalism. It is part of an alternative career direction. A further conclusion is that in view of the traditional purpose of technikon education and training vis-a-vis university education and training, limited general education and not extended general education is necessary in the technikon LIS curriculum. The study suggests that the professional LIS body, educators, employers and graduates and diplomates in the LIS field in South Africa have specific roles to play in ensuring understanding that LIS professionalism and paraprofessionalism are alternative or parallel career paths each with its own career progressions and with valuable roles to play in LIS services. However, there should be possibilities for articulation between LIS professionalism and paraprofessionalism at the education and training level.Item A performance evaluation of the Pietermaritzburg Cluster of Theological Libraries (PCTL) in order to determine whether it meets the demands of its users.(1996) Van Rooyen, Karen M.; Kaniki, Andrew M.The purpose of this study was to evaluate the performance of the Pietermaritzburg Cluster of Theological Libraries, a network of theological libraries in an around Pietermaritzburg. The Pietermaritzburg Cluster of Theological Libraries is an association of the libraries of the Evangelical Bible Seminary of Southern Africa, St. Joseph's Theological Institute, the University of Natal, Pietermaritzburg, the Evangelical House of Studies, Anglican House of Studies and the Las Casa Dominican Community. The library network is a component of the Pietermaritzburg Cluster of Theological Institutions (PCTI). An analysis of literature related to resource sharing between libraries and the evaluation of information services was conducted. The performance of the Pietermaritzburg Cluster of Theological Libraries was evaluated primarily from the viewpoint of the users of the network. The research problem addressed in the study was: "Does the Pietermaritzburg Cluster of Theological Libraries meet its objectives and satisfies the needs of its users?". The research problem was broken down into three subproblems, namely: 1. Awareness of the target population of the existence of the Pietermaritzburg Cluster of Theological Libraries. 2. How much use is made of the Pietermaritzburg Cluster of Theological Libraries? 3. Overall performance of the Pietermaritzburg Cluster of Theological Libraries in meeting objectives. Site visits, document review, transaction records, questionnaire survey and interviews were used for data collection. A questionnaire, accompanied by a cover letter, was the main tool used in data collection. The questionnaire was administered to the primary targets, the theological students from the various institutions, to obtain data related to their awareness and understanding of the Pietermaritzburg Cluster of Theological Libraries (PCTL), whether they use the facility and the reasons for use of non-use, as well as the overall perception of and attitude towards the service by the users. Interviews were conducted with staff members from the various institutions to determine their usage of the library network. Major findings of the questionnaire survey were: a high awareness of the PCTL among the respondents, the majority of the lending were by the users from the University of Natal; the main reason for non-use of the network was that the home library is sufficient; majority of the respondents were satisfied with the regularity of the service, found the lending polices satisfactory or good and requested material usually or most often available; the service was generally seen as an advantage by the respondents because they have access to more materials; the long waiting period and the process of acquiring material were identified as problems; and a user education programme, interavailability of borrower cards and streamlining the process were suggested by the respondents. The transaction records reflected that the users of the University of Natal use the service most heavily. Of the requests submitted by the University of Natal, 40,32 % was for national interlending via SABINET. The delivery rate of the network is 86,58 %. It was determined that the users, although they have complaints about the network, are satisfied with the network and view it as an asset. The study proposed a combined user education on the activities of the library network, the inter-availability of tickets and/or a more regular service and improved access to the online union catalogue at St. Joseph's Theological Institute and the Evangelical Bible Seminary of Southern Africa.Item Preserving electronic memory : an investigation into the role played by the National Archives of South Africa in the management of electronic records of central government.(1999) Abbott, Brad Steven.; Kaniki, Andrew M.This study sought to investigate the role of the National Archives of South Africa in terms of the management of the electronic records of central government. The research methodology selected for this study was descriptive research, utilising the case study approach. Two data gathering techniques were employed, that of the record and the interview methods. In utilising the record method extensive use was made of a variety of documents ranging from legislation to the manuals and internal circulars of the National Archives. After the documentary evidence had been analyzed, three nonscheduled-structured-interviews were carried out with National Archives staff. In the process of the investigation a number of findings were generated. It was established that the National Archives is responsible for managing the electronic records of governmental bodies. In order to fulfill this responsibility the National Archives has developed an electronic records management programme. This programme aims to involve the National Archives in the design and maintenance of electronic records systems, to allow the early transfer of electronic records into archival custody, and to facilitate the identification of those archival electronic records that should remain in the possession of the creating body. As a result of the literature reviewed and the interviews conducted, a number of challenges were identified with regards to the National Archives' management of the electronic records of central government. Among these were issues such as the lack of staff resources that the National Archives currently faces, the perceived low status of the National Archives within the Department of Arts, Culture, Science and Technology, and the lack of cooperation and communication between the National Archives and its client bodies or components thereof. The National Archives is attempting to deal with a number of these challenges, but it would appear as if they are adopting a reactive and overly cautious approach to the management of electronic records. While they are well informed in terms of the theory of electronic records management, they are greatly lacking in terms of practical experience. It was recommended that the National Archives address the issue of staff resources as a priority. It was further recommended that the National Archives emphasise the business benefits to be gained by governmental bodies implementing records management practices, and that the National Archives become a more active player in the broader discipline of information management.Item A bibliometric study of the publication patterns of South African scientists.(1998) Jacobs, Daisy.; Kaniki, Andrew M.One of the legacies of the apartheid system was the discrepancy in funding and support for various activities, including research work in science and technology based on racial grounds. Some institutions of higher learning and research institutes were favoured more than others in terms of resources. Presently, despite the fact that there is national democracy, previously disadvantaged institutions with their culture of minimal research and poor publication output continue to produce inadequate quantities of research and publications while the historically developed universities are at the forefront of research and publication.This research is a bibliometric study of the publication patterns of South African scientists. The subjects were academic scientists from ten selected universities of the Eastern Cape, Western Cape and KwaZulu Natal, which vary considerably, with regard to standards of education, quantity of publications, development and overall progress. The general purpose of this study was to investigate the patterns used by scientists in publishing the results of their research, provide valuable information and play a significant role in evaluating the research and publication patterns of scientists from these different institutions The study collected two sets of data through lists of publications and a questionnaire. The questionnaire was pretested and the comments of the respondents enabled the investigator to make the necessary revisions in the subsequent questionnaire. The questionnaire was sent to 350 full-time academic scientists in the departments of physics, chemistry, botany, zoology and biochemistry / microbiology in the selected universities. Out of the 350 scientists, 174 responded. Twenty one returns were discarded, hence only 153 were used in the data analysis. Further data was obtained from the Science Citation Index and the Foundation for Research Development. Data were analysed using descriptive statistics, one way ANOVA and Pearson Chi-Square test. The results obtained in this study showed that the five null hypotheses were rejected. It was found that there was a : - • direct relation between academic rank and productivity; academic status and productivity. • direct relation correlation between prestige and productivity. • higher impact of "A" grade scientists over non-"A" grade scientists. • significant difference in productivity between areas of science that are funded and areas which receive little or no funding.Item A comparative study of concept-based and procedural teaching methods in user instruction of the OPAC at the M.L. Sultan Technikon.(1999) Choonoo, Pearl.; Kaniki, Andrew M.The purpose of this research was firstly to compare the differences in online performance between two groups trained to use the Online Public Access Catalogue at the M L Sultan Technikon using two different types of instruction, namely the teaching methods of concept-based and procedural instruction. Secondly, the objective of the research was to compare these two teaching methods in relation to first year students at the M L Sultan Technikon with differing levels of library experience, computer experience and English language experience. To meet the objectives of the research, literature was reviewed and analysed from various sources. Original research was conducted using the method of a quasi-experiment. A random sample of 120 students were split between two teaching conditions, with sixty participants in a concept-based teaching condition and sixty participants in a procedural teaching condition. Research instruments used were a background questionnaire to collect demographic information, a pre-and post test to evaluate significant differences between the teaching methods, an evaluation questionnaire to collect affective responses, direct observation, and transaction log monitoring of the searches conducted. In a one-hour lecture the concept-based group were taught general search concepts using model-based instruction techniques and the procedural lecture demonstrated methods of searching in a step-by-step fashion. Data analysis made use of Microsoft Access 97 and Excell 97 software to code and verify the data, and the Statistical Package for the Social Sciences (SPSS), v9.0 to conduct statistical analysis. The research found that first year students were generally inexperienced in the use of the online information retrieval system. The majority of the participants in the study did not have any computer experience, and made use of English as a second language. Others, although not in the majority were found to have low levels of library experience. Performance on pre-tests were generally low for these participants while those who had experience in the use of libraries, computers and who regarded English as a first language were able to make fair use of the system for simple tasks such as author and title. This suggested that prerequisite competencies needed for online searching were, library literacy, computer literacy and some proficiency in the use of English. Performance on search tasks found no significant differences on simple tasks between the teaching conditions. However, variances in performance as a result of individual differences were found. On difficult tasks participants fared better with concept-based instruction resulting in significant differences in performance. The findings of this research supported the need for online instruction to novice end-users, taking cognisance of the need for suitable venues equipped with adequate hardware, provision of staff, and allocation of sufficient time for such instruction. The research proposes that model-based teaching be encouraged, especially for difficult tasks. In the decisions made however, instruction must take note of the background of participants. Further proposals for instruction and other related aspects are discussed in the research.Item An implementation plan for the development of school libraries in the KwaZulu-Natal region.(1996) Bawa, Rookaya.; Horton, Weldon J.; Kaniki, Andrew M.; Verbeek, Jennifer Ann.The study presents the status of school libraries in the Province of KwaZulu-Natal in South Africa in the period 1990 to April 1996. The status quo is examined in order to provide a backdrop to the development of an implementation plan for resource provision in the region. This is because access to resources at school level is important for the enrichment of the learning experience and the development of skills needed to access information effectively. It was not easy to obtain data. Several different instruments such as questionnaires, interviews and talks were resorted to, to collect the information required in the study. The study reports on the library and education context in the Province in the period 1990 to April 1996, locating school libraries within both the education arena and the library and information profession. The study reflects on the policy, provision and service of the five former Departments of Education in the KwaZulu-Natal Province. International trends in school libraries and librarianship are also reviewed, particular attention being paid to the provision of school library services in Africa. The international perspective was reviewed to help inform the plan for school library provision in the KwaZulu-Natal region. The study suggests that a school library in each school in the Province of KwaZulu-Natal is not affordable in the near future. It suggests the planning of joint school/public libraries, for resource provision to schools in the region. This joint provision is suggested on the basis of incorporating the school library provisioning section into the Provincial public library system and the removal of the procurement function from the school library advisory service in the Department of Education. An exact plan to enable the above is suggested in the study, prioritising both short-and long-term goals. The study suggests the development of teachers' centres that promote resource-based teaching and learning at school level. It is clear that the exact details of the school/public library partnership have to be clearly mapped out, before the joint project is undertaken, in order to ensure that all stakeholders understand their responsibilities, and that the provision of resources to enhance and optimise the teaching experience needs to interact with the cultural context of the child for the benefits of a library to be fully experienced. The above, will only be possible if a co-ordinated Provincial policy and plan for resource provision are accepted and acted upon; that is, translated into minimum standards for provision. The lack of policy, standards and plan have, in the past, led to ad hoc provision of resources in the Province. The challenge is to convince all stakeholders of the advisability of the above as an interim arrangement in the school sector.Item Oxidation at the wet/dry interface in the deterioration of paper in library and archival collections in humid climatic conditions.(1998) Peters, Dale Patricia.; Kaniki, Andrew M.; Ford, Thomas Anthony.Three primary mechanisms of paper deterioration in library and archival collections are driven by climatic conditions of excessive relative humidity. These are chemical reactivity, mechanical stress and biological deterioration. It is the view of the researcher that the role of chemical reactivity has not been adequately assessed in relation to the deterioration of paper. The significance of an autoxidative phenomenon, similar to the brown tideline staining at the wet/dry interface, has not been previously recognised as a cause of deterioration as an accelerated function of time under humid conditions of the macroclimate, and as a function of the unstable equilibrium moisture content of materials in a microclimate, but has been obscured by the accepted explanation of biological deterioration. An analytical procedure was developed to enable the comparison of oxidative degradation products found in stained areas of naturally aged samples with those formed during a dynamic simulated ageing programme to induce cellulosic discolouration. A relationship between the degradative mechanism and humid climatic conditions was established. Based on the findings of the analytical investigation, this study forms a contribution towards the development of a theory of deterioration. Evidence is presented of a chemical process of degradation in the oxidation of paper at the wet/dry interface, following the condensation and evaporation kinetics induced by cycling relative humidity (RH) driven by temperature fluctuations in diurnal and seasonal ranges. Sites of moisture accumulation at which the oxidative reaction readily take place, and which constitute a wet/dry interface, are identified at surface areas exposed to atmospheric exchange, in physical defects, in uneven adhesive lamination, in local wet treatments, in impervious storage enclosures or adjacent to an impervious surface which acts as a vapour barrier to the transudational force of capillary action. In advancing the theory of a chemical response of library and archival materials in the fluctuating moisture content as an explanation for the causation of cellulosic staining, the evidence of foxing is redefined. Librarians, archivists and conservators are thus assisted in the identification of the basic chemical reactions involved in the process of deterioration, and in recognising the role of oxidative degradation relation to environmental conditions.