Doctoral Degrees (Human Resource Management)

Permanent URI for this collectionhttps://hdl.handle.net/10413/19593

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Exploration of the impact of talent management practices on service delivery outcomes at eThekwini Municipality.
(2023) Mbele, Sindy Olive.; Nzimakwe, Thokozani Ian.
eThekwini Metropolitan Municipality is a metropolitan municipality established in 2000, that includes the city of Durban, South Africa, and surrounding towns. The vision of the eThekwini Municipality is that by 2030, eThekwini will enjoy the reputation of being Africa’s most caring and liveable City, where all citizens live in harmony. eThekwini Municipality is operating under unprecedented conditions of competition and turbulence in which it is increasingly difficult to attract and retain talented employees and scarce skills positions with a resulting impact on service delivery. Capacity constraints within the Municipality could hamper economic growth. Therefore, effective talent management is a business imperative as a lack of necessary skills could have serious consequences for the City’s economy. The objective of the study was to understand the impact of talent management on organisational performance from each participant’s point of view. This study was not intended to make any truth claims about the research topic, but rather to understand the impact of the phenomenon under investigation. The qualitative research methodology was selected as a preferred approach because it reinforces an understanding and interpretation of meaning as well as intentions underlying human interactions. This approach was suitable for this study as it allows for data collection through interviews for an in-depth investigation of a problem in one or more real life settings. The study reviewed and utilised the integrated talent management framework which assists organisations to understand the impact of talent management on organisational performance better. In today's world of global trade, talent can guarantee the success and excellence of organisations against competitors, especially at the managerial level. The major findings of the study indicate that eThekwini Municipality has significantly high levels of an aging workforce in leadership and critical positions leading to capacity constraints. There is a clear misalignment between people and organisational performance which needs to be corrected. The study recommends that eThekwini Municipality reviews the implementation of talent management initiatives with clearly stated success measures that drive organisational performance and talent retention strategies.
Fostering employee innovation through engagement and skills development in the manufacturing sector in Zimbabwe=Ukukhuthaza ukusungulwa kwabasebenzi ngokuxoxisana kanye nokuthuthukiswa kwamakhono emkhakheni wezokukhiqiza eZimbabwe.
(2021) Chiboiwa, Malvern Waini.; Qwabe, Bongani Reginald.
The study focused on how employee engagement and skills development can influence employee innovation in the manufacturing sector in Zimbabwe. The study was guided by three theoretical perspectives namely the Social Exchange Theory, the Human Capital Theory and the Componential theory. The Social Exchange theory was adopted to explain employee engagement. The Human Capital theory, which emphasises investment in employees, was adopted to explain the concept of skills development whilst the Componential theory guided the concept of employee innovation. The study followed the positivist philosophical world view which provides the framework for the use of the quantitative research approach. The sample size of the study consisted of 335 participants comprising managerial and non managerial employees who were randomly selected. 200 participants responded to the questionnaires distributed by the researcher. The study adopted quantitative techniques of analysing data. Specifically, Structural equation modelling with confirmatory factor analysis was conducted to determine the relationships between the variable items and the variables themselves. The results of the structural equation modelling showed that there were significant relationships between the variable items and the variable factor. Multiple regression analysis was also performed to determine the impact of the independent (employee engagement and skills development) on the dependent variable (employee innovation). The multiple linear regression analysis indicated that employee engagement and skills development have a significant capacity to predict employee innovation with the resultant model explaining more than fifty per cent of the dependent variable. This, confirmed the viability of the proposed model of the study. Also, the Pearson Product Moment correlation method was used to explain the relationships between the research variables. The results of the Pearson’s correlation analysis revealed that both employee engagement and skills development have moderate positive influence on employee innovation. These results of the study are significant in that they have theoretical and managerial implications. The findings represent a meaningful and incremental contribution towards existing literature on employee engagement, skills development and employee innovation by uprooting insights and showcasing the nature of the relationships amongst these variables. The results should assist management in the manufacturing sector in Zimbabwe on how they can improve employee innovation in their organisations. Iqoqa Lolu cwaningo belugxile ekutholeni ukuthi ukusebenza kwabasebenzi kanye nokucijwa kwabo amakhono kungaletha yiphi indlela entsha yokwenza izinto embonini yokukhiqiza eZimbabwe. Lolu cwaningo belulandela izinjulalwazi ezintathu, okuyilezi: injulalwazi ye-Social Exchange, injulalwazi ye-Human Capital nenjulalwazi ye-Component. Injulalwazi ye-Social Exchange isetshenziswe ukuchaza ukusebenza kwabasebenzi. Injulalwazi i-Human Capital, egxile ekubalulekeni kwabasebenzi, yona isetshenziswe ukuchaza ukuthi yini eyenziwayo ukucija amakhono abasebenzi, kanti injulalwazi ye-Component yona isetshenziswe ukubheka indlela entsha yokusebenza kwabasebenzi. Lolu cwaningo belulandela ipharadayimu ye-positivist futhi luwucwaningo oluyikhwalithethivu. Ubungako besampula buveza abahlanganyeli abangama-335 abahlanganisa abasebenzi abasezikhundleni nalabo abangekho ezikhundleni, abakhethwa ngendlela engahlelekile. Abahlanganyeli abangama-200 baphendula uhlu lwemibuzo. Lolu cwaningo lusebenzise indlela yekhwantithethivu yokuhlaziya imininingo. Le ndlela ebizwa nge-Structural equation modelling yayihlose ukuhlonza ubuqiniso mayelana nobudlelwane ezintweni ezazicutshungulwa nokucutshungulwa kwazo. Imiphumela ye-Structural equation modelling ikhombise ukuthi kukhona ubudlelwane obukhulu phakathi kwalezi zinto. Kuphinde kwasetshenziswa indlela eyinhlanganisela eyaziwa nge-Multiple regression analysis ukubheka umphumela ozimele (ukusebenza kwabasebenzi nokucijwa kwamakhono abo) nomphumela ongazimele (izindlela ezintsha zokusebenza kwabasebenzi). Indlela yokuhlaziya i-Multiple linear regression iveze ukuthi ukusebenza kwabafundi nokucijwa kwamakhono abo kudlala indima enkulu ekugaguleni ukuthi indlela entsha yokusebenza kwabafundi izoba njani, okuletha incazelo ngemiphumela ezimele ngaphezu kwamaphesenti angamashumi ayisihlanu. Lokhu, kufakazela okuyiyona njulalwazi ephakanyiswe kulolu cwaningo. Kwaphinde kwasetshenziswa indlela ye-Pearson Product Moment ukuchaza ubudlelwane bezinto. Imiphumela yokuhlaziya kwe-Pearson iveza ukuthi kokubili ukusebenza kwabasebenzi kanye nokuthuthukiswa kwamakhono abo kuba nomthelela ekuqhamukeni nezindlela ezintsha zokusebenza kwabasebenzi. Imiphumela yalolu cwaningo ibalulekile ngoba iveza ukubaluleka kwendlela yokucabanga kanye nendlela yokuphatha. Imiphumela iletha ulwazi olubalulekile nolwengezayo kulolu olukhona mayelana nokusebenza kwabasebenzi, ukucijwa kwamakhono abasebenzi kanye nezindlela ezintsha zokusebenza kwabasebenzi ngokuqhakambisa imibono ephusile kanye nokuthuthukisa ubudlelwane obuhle kulezi zinto. Imiphumela yalolu cwaningo kumele ikwazi ukwelekelela abaphathi embonini yokukhiqizwayo ukuthi bazithuthukisa kanjani izindlela ezintsha zokusebenza kwabasebenzi ezinkampanini zabo.
Organisational learning during the restructuring of a finance-based organisation.
(2022) Mbatha, Nokukhanya Nolwazi Charlotte.; Ruggunan, Shaun Denvor.
Restructuring has become a popular practice for improving organisational performance. Despite the fact that rebuilding is becoming progressively more essential as a standard managerial strategy in organisations, its effectiveness in increasing organisational efficiency remains unknown. Typically, restructuring aims to improve organisational performance by lowering costs, increasing competitive advantage and increasing productivity. In some cases, restructuring has proven to be effective in achieving these goals. However, an increasing number of studies appear to suggest that restructuring results in irrelevant enhancements and, in some cases, a decrease in organisational performance. The study’s main goal was to comprehend the employee experience of organisational restructuring at a finance-based organisation in Sandton, South Africa. Data were gathered using a qualitative research method. The study’s 12 participants were chosen using non- probability sampling. In-depth interviews were used as the data collection instrument. Senge’s Fifth Discipline theory has been used in the study to explain the way in which individuals respond to change. The sample comprised 12 individuals employed by the organisation under study. The in-depth interviews covered various aspects, including biographical information of the respondents, team learning, personal mastery and systems thinking, as well as shared vision. A pilot study was undertaken to ensure the reliability and validity of the research instrument. The study was guided by the following research questions: 1. How did team learning occur during the restructuring process? 2. How did personal mastery occur during the restructuring process? 3. How did systems thinking evolve during the restructuring process? 4. In what ways did systems thinking occur during the restructuring process? 5. To what extent was a shared vision achieved as a result of the restructuring process? The findings of this study revealed that restructuring did affect staff working in the organisation under study. Most of them did not have an issue with transformation per se; however, they were concerned about the way in which it was being implemented at the organisation. The majority of them believed that to achieve transformational goals, the organisation’s leadership should have considered the fundamental requirements of properly evolving systems thinking and taking personal mastery into account. Furthermore, participants confirmed that “unplanned change” was happening too quickly. This, they believed, contributed to a state of confusion, doubt and disorganization. To summarise, broad consultation, active communication, a strong human resource team and a shared vision are required for effective organisational restructuring.

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Browsing Doctoral Degrees (Human Resource Management) by SDG "SDG8"