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College of Law and Management Studies

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Browsing College of Law and Management Studies by Subject "Absenteeism."

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    Assessing the impact of absenteeism policies on service delivery in the Umgungundlovu District Municipality in KwaZulu-Natal.
    (2019) Muthwa, Emmanuel Xolani.; Majola, Brian Kwazi.
    According to Occupational Care South Africa (OCSA), absenteeism costs the South African economy between R12 and R16 billion annually. Therefore, absenteeism is a significant concern for the economy locally and globally. However, the policies developed around absenteeism in municipalities and their impact on service delivery are not well understood. Thus, the study investigated the impact of absenteeism policies on service delivery at uMgungundlovu District Municipality (UMDM). Two conceptual models were used to structure the problem under investigation in this study, namely, the Steers and Rhodes’ “Process Model” Theory, and the Grönroos service quality model. The former was used for the analysis of data related to absenteeism, while the later was used for analyses of information on service delivery. This study has opted for a qualitative approach, structured interviews were distributed to forty-four respondents. Content analysis as an analysis strategy was employed in this study. Interestingly, the study finding reveals that working conditions and environment; work overload or pressure, and; leadership style are the main causes of absenteeism at UMDM. It also reveals that the policies developed around the problems of absenteeism at UMDM are good and they are enough to minimise absenteeism. However, the internal mechanisms to implement, monitor and evaluate the policies are very fragile. The study, therefore recommends that the consistency in policies implementation, monitoring and, evaluation should be geared-up; the policies be work-shopped more regularly; also, the employer should ensure that the working conditions and environment are improved, and; the motivational incentive is provided for employees who are punctual and regular at work.
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    Exploring the traditional health practitioner's medical certificate in the workplace.
    (2022) Dlamini, Lulu Nosipho.; Bernard, Rowena Bronwen.
    Abstract available in PDF.
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    Flexible work arrangements, job satisfaction and performance within Eskom shared services.
    (2017) Govender, Lucille.; Migiro, Stephen Oseko.
    Many Organizations are faced with time management problems such as late coming, leaving early from work and absenteeism. This research study looked at how Flexible work arrangements can decrease these time management problems whilst increasing job satisfaction and performance. Flexible work arrangements allow employees to balance their work and life commitments. Creating a balance between employees work and life can decrease time management problems. A flexible work arrangement can lead to increased job satisfaction and performance which benefits both the employer and the employee. A quantitative research approach was employed with online questionnaires being distributed using QuestionPro, an online survey tool. Using the simple random sampling technique, a sample size of 92 employees were requested to participate in the survey, 62% of these participants completed the online questionnaire. Data analysis, using SPSS, revealed that Flexible work arrangements is preferred amongst the majority of employees and that a significant positive relationship exists between flexible work arrangements as the independent variable and job satisfaction and performance as the dependant variable amongst employees of all ages. The availability of Flexible work arrangements enriches work-life balance which increases job satisfaction and performance.