Browsing by Subject "Quality assurance."
Now showing items 1-4 of 4
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Effectiveness of Civil Engineering program, M L Sultan Technikon.
(2001)The purpose of this research was to gather both qualitative and quantitative data, regarding program quality and effectiveness of the civil engineering discipline, offered by M L Sultan Technikon. Seventy two students ... -
Improving the economic competitiveness of South African agribusiness firms : the role of ISO 9000 quality assurance standards.
(1997)Global free trade presents both challenges and opportunities for South African agribusiness firms. To improve their competitiveness, firms need to become more customer orientated and cost effective. Product differentiation ... -
Service quality determinants and effectiveness in commercial real estate.
(2010)The service industry has been growing fast as national economies grew therefore becoming a major contributor to national gross domestic products (GDP). This growth in the services sector has led to questions around the ... -
Six sigma : the solution to improving the quality of services offered by the Gauteng Shared Services Centre (GSSC)
(2006)"We fail more often not because we fail to solve the problem we face but because we fail to face the right problem." (Russell L. Ackoff) Although centralisation of support functions causes initial cost savings, benefits ...