• Login
    View Item 
    •   ResearchSpace Home
    • College of Law and Management Studies
    • School of Management, IT and Governance
    • Public Governance
    • Doctoral Degrees (Public Governance)
    • View Item
    •   ResearchSpace Home
    • College of Law and Management Studies
    • School of Management, IT and Governance
    • Public Governance
    • Doctoral Degrees (Public Governance)
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    The role of project management methodology in municipal service delivery, with a particular reference to Metropolitan Municipalities in South Africa.

    Thumbnail
    View/Open
    Thesis (3.033Mb)
    Date
    2014
    Author
    Ntshangase, Bhekabantu Alson.
    Metadata
    Show full item record
    Abstract
    The aim of this research was to investigate the impact of project management methodology to service delivery at Metropolitan Municipalities in the Republic of South Africa. The study was conducted across all six metropolitan municipalities. These Municipalities are as follows: eThekwini Metropolitan municipality, City of Cape Town, City of Ekurhuleni, Nelson Mandela Metropolitan municipality, City of Johannesburg and City of Tshwane. Literature review reveals that project management incorporates all management principles. An interesting finding provided by literature review is that no known publication that presents how projects were managed in times of Great Wall of China, Egyptian Pyramids, and European Cathedrals. What is interesting is that these structures are in place but there are few records to inform how the projects were managed. Another important discovery through literature review is that the study of project management is new in the field of public administration, as it was inherited from military and engineering disciplines. Project management has been more effective and efficient for engineers in their massive construction and designing new machinery and military personnel in their missions of war, peace-making and other interventions. This research study has shown that project managers need intense capacity building on the project management discipline. Project managers are not as strong on project management theory, as expected. Some project managers do not have qualifications on project management, which makes execution of projects at Metropolitan Municipality levels difficult and challenging. These findings made a very interesting break-through in understanding of what makes municipalities fail to deliver services as expected. Project reports were collected from each metropolitan municipality. These reports are clearly indicating that some projects are experiencing challenges in areas of project planning, financing, procurements, quality and contracts. Some projects do not finish on time as a result of above identified challenges. Proper implementation and management of project will bring about drastically improvement in service provision by Metropolitan municipality.
    URI
    http://hdl.handle.net/10413/14670
    Collections
    • Doctoral Degrees (Public Governance) [42]

    Related items

    Showing items related by title, author, creator and subject.

    • The hydrological basis for the protection of water resources to meet environmental and societal requirements. 

      Taylor, Valerie. (2006)
      In common with other natural systems, aquatic ecosystems provide a wealth of economically valuable services and long-term benefits to society. However, growing human populations, coupled with increased aspirations for ...
    • Lean project management during the construction phase of South African public sector projects : the perspective of construction project managers. 

      Sirbadhoo, Neil. (2015)
      In construction, the progress of the project is driven primarily by the programme and the Construction Project Manager (CPM). The project programme sets out the basis upon which the project is monitored and controlled ...
    • Talent management strategies at a private higher education institution : a case study of MANCOSA. 

      Karodia, Mahomed Yusuf.
      Talent management, an integrated system of recruitment, development and retention of the required human capital at all organisational levels, is at the forefront of business agendas. Considering the skills shortage in ...

    DSpace software copyright © 2002-2013  Duraspace
    Contact Us | Send Feedback
    Theme by 
    @mire NV
     

     

    Browse

    All of ResearchSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsAdvisorsTypeThis CollectionBy Issue DateAuthorsTitlesSubjectsAdvisorsType

    My Account

    LoginRegister

    DSpace software copyright © 2002-2013  Duraspace
    Contact Us | Send Feedback
    Theme by 
    @mire NV