Understanding the factors that contribute to happiness at work within the South African financial, retail and medical corporate sectors.
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This study aims to explore the factors that contribute to happiness in financial, retail and medical institutions within South Africa. The study used a qualitative approach to gather and interpret data which resulted in a happiness model that can be applied in the institutions that contributed to the research. A key recommendation is to ensure that international models are not applied in organisations without adequate integration as it may not be applicable to our unique South African organisations.