Evaluating the leadership development within Eskom.
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Date
2017
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Abstract
This study focused on investigating the effectiveness of the Leadership Development
Programme within Eskom in Kwa-Zulu Natal and how the programme is currently
being evaluated by the organizations utilizing it. It examined the critical success
factors of a leadership development programme with the aim of coming up with
recommendations going forward and whether it can be recommended for other
companies to make use of for future use. It also looked at how facilitators acquire
their skills to become facilitators of the programme. The aim of the study was to
interrogate the adopted Eskom leadership development processes whether since the
implementation it has resulted in the effectiveness of the programme or not. If the
employees where benefiting from the programme or not.
The objectives of the study included to evaluate the effectiveness of the Leadership
development programme and whether the Programme evaluation process was also
efficient. Also focused on the critical success factors in Leadership Development
Programme implementation. Quantitative research method was chosen for the
design of the study and it included the use of software package called QuestionPro.
The participants were sent the questionnaire by email and were expected to answer
it online and email it back. A total of 57 participants completed the online survey
questionnaire. Of which only 54 completed the questionnaire completely.
Findings indicate that most of the participants responded positively to all the
questions asked in connection with how they felt with the leadership development
programme personally as individuals in helping them grow and what the exposure of
the programme has unveiled for them. They explained that the programme
enhanced their skills in managing personal energy, and the action learning process
also to take accountability for their own learning which indicated the advantage to
introduce the programme and investing in it as the desired results are working out for
both the company and the employee. The participants further explained that in
executing their different roles in the company, They are making use of ideas,
concepts and models that they got exposed to in the three month LDP, and the LDP
has enhanced their skills in building self-leadership capability. This implies that LDP
programme is very much effective and helpful and that it can be recommended for
other companies to utilize for future use.
Description
Masters degree. University of KwaZulu-Natal, Durban.