The effects of family work conflict on employee productivity among night shift employees’ in a private health care facility.
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Date
2017
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Abstract
A person is made up of various roles, a wife or a husband, a parent, a child, a
sibling, a support structure and an employee. These various roles can cause
conflict among each other. The age-old conflict is between a persons’ family life
and their work roles; this is especially true for Night Shift employees’. Family-Work
Conflict occurs when an employee’s family life interferes with their duties at work.
Night shift for employees is a problematic issue faced by both the company and
the employees. Both the company and employees understand that an
unproductive employee is detrimental to the patients’ health. The role conflict
between family roles and work roles become an issue when employees’ do not get
enough rest to perform their work duties efficiently and therefore affecting both
patient and employee health. With any private health care facility, the priority is
their patients, but the need to look after staff is quickly becoming a concern as this
will, in turn, affect the patient.
This study will look at how family work conflict can affect an employee’s role at
work. Research shows employees with a supportive family will have reduced
Family-work conflict compared to those employees with less supportive family.
This research will also look at other methods employers could use to curb the
effects of work-family conflict on employee productivity.
A quantitative approach has been used. Questionnaires have been administered
to night shift employees to ascertain the impact in which family life impacts their
work roles, as well as to identify if employees have found ways of dealing with this.
A population of 75 permanent employees were used, a sample of 52 was selected
through stratified sampling and a response rate of 80% was achieved.
Results show that night shift employees do experience family-work conflict, but
each demographic experience’s it to a certain degree. Females, parents with
children between the ages of 11 and 17, and parents with 1 child, experiences
family-work conflict more than other demographics. The need for rest and sleep
while on shift was evident from all demographics.
Recommendations from the research indicates that the organization can support
employee through providing time for them to rest, marketing of wellness programs
and providing day-care for children.
Description
Masters degree. University of KwaZulu-Natal, Durban.