Developing a mentorship tool to improve work performance.
Date
2002
Authors
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Abstract
The purpose of the study was to find out if there is a mentorship
tool available to guide mentorship after merger; determine
effective mentoring techniques for improving work performance;
and develop an appropriate mentorship model for improving
work performance within tertiary institution . The main challenge
is that the National Department of Education started a process
of merging institutions of Higher Education. A number of tools
that will help to support these mergers are lacking. The case
study used was based on an in-depth analysis of events and
programmes culminating from the merger of the two institutions.
The Durban Institute of Technology in KwaZulu-Natal was
identified and selected because it is the first institution to result
in a merger. The documents selected provide the greatest
amount of data and the researcher knows which documents
deserve more attention than others. The following data sources
were selected: Technikon Natal and M L Sultan Technikon
merger documentation of 26 March 2002; Department of
Education National Plan for Higher Education of 2001 and
Andersen's Climate Survey Report on the Durban Institute of
Technology of 2002. The theory behind this mentoring tool is
Maslow's Hierarchy of Needs. Maslow's view of human needs in
the work place is described as self-actualization . This theory of human needs guided the development of the mentorship tool.
This is because employees who are mentored will achieve job
performance expected of them. Although a well implemented
mentoring programme can help with retention of staff, an
institution needs to be aware that it may foster an individual's
growth faster. Mentoring affects self-confidence and sense of
marketability among employees and may thus cause an
increase in market vulnerability.
Description
Thesis (M.B.A.)-University of Natal, Durban, 2002.
Keywords
Maslow, Abraham Harold., Mentoring in education., Universities and colleges--Mergers--South Africa., Education, higher--South Africa., Education, higher--South Africa., Need (Psychology), Theses--Business administration.