Browsing Graduate School of Business and Leadership by Title
Now showing items 901-920 of 1115
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Sailing from red oceans to blue oceans: competitive advantage strategies for small, medium, and micro enterprises in South Africa.
(2019)Abstract available in PDF. -
Sanitation practices and preferences in uMgungundlovu District Municipality.
(2015)The study was on sanitation practices and preferences in uMgungundlovu District Municipality of South Africa and it aimed at providing strategies for improving basic infrastructure needs for the population in this area. ... -
Scenario planning for future of cinema exhibition in South Africa.
(2006)The cinema exhibition industry in South Africa is experiencing stagnant cinema attendances. The strategic planning approaches being utilized by management in this industry currently are not fully encompassing of the width ... -
The science of measuring an art : involuntary psychosomatic responses of office workers to the office environment quality.
(2006)Twelve participants took part in a clinical trial to investigate whether the office environment quality, specifically the decor and interior design, causes stress in office workers. The stress was measured through psychosomatic ... -
Selected black managers' perceptions of the retention effectiveness of a senior management development programme : a case study.
(2003)This study looks at what Sasol must do to retain senior black managers. The findings of this study are based on the perspectives of a group of black professionals who went through a two year program referred to as Sasol's ... -
The selling of broken and reject biscuits.
(2017)Bakers Biscuits is the largest biscuit manufacturer in South Africa. As with most manufacturing processes across varied industries, there is a level of waste that the manufacturer has to contend with. This waste, though ... -
Service delivery as a competitive differentiator for Spoornet to achieve customer satisfaction.
(2004)The rail industry in South Africa is represented by Spoornet, the only rail operator in this country. The rail industry in South Africa has undergone profound changes since the deregulation of the transport industry. Driving ... -
Service delivery: an elusive target - a case study of Nkomazi Local Municipality.
(2019)There are arguments that South African local governments have been found lacking in terms of efficient and effective basic social service delivery. This study developed a conceptual framework as a possible solution to ... -
Service quality as a competitive differentiator for utility companies using call centres to achieve customer satisfaction : a case of Eskom eastern region.
(2002)ESKOM is the Electricity Supply Commission, a South African utility company that provides electricity to South Africa. The Group's principal activity includes generation, transmission of electricity to industrial, mining, ... -
Service quality determinants and effectiveness in commercial real estate.
(2010)The service industry has been growing fast as national economies grew therefore becoming a major contributor to national gross domestic products (GDP). This growth in the services sector has led to questions around the ... -
Service quality enhances customer satisfaction.
(2003)The main driving force behind the increasing interest in delivering service quality, is the need to keep customers satisfied and loyal. Companies are realizing that it's far more profitable to service existing customers ... -
Shareholders' wealth maximization effect of mergers and acquisitions.
(2003)In this study the effect of mergers and acquisitions on the wealth of shareholders is investigated by a case study method. The merger between Abraxas Investment Holdings and AST Ltd to form AST Group Ltd is investigated ... -
The shortfall in government funding of university fees and its effects on graduation rates.
(2017)The Fees Must Fall Campaign, which began in 2015 and continued into 2016 was a campaign in which university students held protests because of high university fees. The National Financial Aid Scheme ... -
Should companies be incentivized for HIV/AIDS programs?
(2015)The HIV/AIDS epidemic impact is far beyond the household level. HIV/AIDS has affected companies and economies at large. The HIV/AIDS epidemic has an increasing effect on costs and a decreasing effect on productivity and ... -
Should end-users be part of the formulations and measurement of IT service level agreements?
(2010)Abstract available from pdf file. -
Six sigma : the solution to improving the quality of services offered by the Gauteng Shared Services Centre (GSSC)
(2006)"We fail more often not because we fail to solve the problem we face but because we fail to face the right problem." (Russell L. Ackoff) Although centralisation of support functions causes initial cost savings, benefits ... -
Small and medium enterprises (SMEs) growth taxonomy in eThekwini Municipality - (in South Africa).
(2019)Small and Medium Enterprises (SMEs) are considered to be the engine of growth for many economies. Their contribution to GDP and employment creation is significant in both developed and developing countries.The study sought ... -
Small business viability in the manufacturing sector within the eThekwini Municipal area.
(2014)Small, Medium and Micro Enterprises (SMMEs) play a key role in transition and developing countries. These firms typically account for more than 90% of all firms outside the agricultural sector, constitute a major source ... -
SMME access to funding: challenges experienced by SMMEs in uMzimkhulu Municipality.
(2015)The purpose of this study was to investigate whether or not the SMMEs in the area of rural UMzimkhulu Municipality do access funding from the banking institutions as well as other funding organisations, government and ...