Now showing items 1-10 of 10
An impact assessment of a capacity development programme in a historically disadvantaged institution : a reflective study.
Against the backdrop of the challenges that confront our business organizations today, it seems that the concept of organizational learning has passed the sell-by date. Against the backdrop of entrenched underdevelopment ...
Change management in a public sector organisation : a case study of the South African Revenue Services (SARS)
This study was an evaluation of the approach to change that is used in the public sector. The approach that is chosen ultimately has a bearing on the management of change in an organisation. The study used a case study ...
Evaluation of an organisational change intervention in the energy services industry.
No abstract available.
An evaluation, investigation and recording of the design and implementation of the cost-based tariff design training programme to align Eskom distribution for EDI restructuring.
The South African Electricity Supply Industry (ESI) has been, over much of the last century, dominated by Eskom, a large and powerful state-owned, vertically-integrated monopoly. It produces 97 % of the electricity generated ...
Managing organisational change through the application of strategic thinking.
The frequency of organisational change is accelerating to a level where change is becoming a norm of organisational life today. This change comes in different forms, whether planned or emergent. Regardless of whether it ...
Managing change and transformation of organisations to learning organisations in South Africa.
This study is an evaluation of how to improve organisational performance by transforming an organisation into a learning one - in particular the South African National Roads Agency Limited (SANRAL). A qualitative method ...
From promise to practice : information systems implementation : why the gap? : a study of organisational learning at the University of Natal, Durban campus, Durban, KwaZulu-Natal, South Africa.
The following study has taken a systems approach to investigate organisational learning within the University of Natal, Durban (UND), The research used the Banner system implementation project as the case study for the ...
A systems approach to strategic processes.
In the 1970's Kotter wrote an article, Why "Wasting" Time Is More Important Than Ever, in which he described the average manager's day. However, what he described, and what many management texts described was contrastingly ...
Application of critical systems thinking within Telkom (SA) performance management systems.
This dissertation explores the applicability of the Critical System Thinking (CST) methodology known as Total Systems Intervention (TSI) version one to the complex problems related to the practice of the Performance ...
Strategic enactment : an interpretive approach to organisational strategy.
The purpose of this thesis is to explore the field of strategy by way of its historical trajectory and to consider the major branches that constitute this broad, but fragmented discipline. It is an interdisciplinary endeavour ...