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A community perception of service delivery: a case study of Impendle local municipality.
With an ever increasing number of service delivery protests recorded each year, an inquiry into the quality of public service in South Africa might well be overdue. The fact that most service delivery protests have turned ...
Learner support in open distance learning at Unisa, KwaZulu-Natal : a developmental state perspective.
When the African National Congress (ANC) came into power in 1994, it was important to relook at the operations of the Public Administration and governance domain in South Africa. Many sectors in all spheres of government ...
Employee fraud and prevention strategies at universities in KwaZulu-Natal.
The results of continuing global research, including this study, have found that employee fraud is ubiquitous. An analysis of the crime statistics relating to fraud in South Africa reflects a similar picture. This study ...
Public sector knowledge management in a knowledge economy : the case of eThekwini Metropolitan Municipality.
In the 21st century, which has been labelled the information age, knowledge is predominantly seen as one of the most, if not the most, important asset in organisations. Knowledge should therefore be managed carefully. ...