Now showing items 1-10 of 11
An impact assessment of a capacity development programme in a historically disadvantaged institution : a reflective study.
Against the backdrop of the challenges that confront our business organizations today, it seems that the concept of organizational learning has passed the sell-by date. Against the backdrop of entrenched underdevelopment ...
Change management in a public sector organisation : a case study of the South African Revenue Services (SARS)
This study was an evaluation of the approach to change that is used in the public sector. The approach that is chosen ultimately has a bearing on the management of change in an organisation. The study used a case study ...
Evaluation of an organisational change intervention in the energy services industry.
No abstract available.
An evaluation, investigation and recording of the design and implementation of the cost-based tariff design training programme to align Eskom distribution for EDI restructuring.
The South African Electricity Supply Industry (ESI) has been, over much of the last century, dominated by Eskom, a large and powerful state-owned, vertically-integrated monopoly. It produces 97 % of the electricity generated ...
Managing organisational change through the application of strategic thinking.
The frequency of organisational change is accelerating to a level where change is becoming a norm of organisational life today. This change comes in different forms, whether planned or emergent. Regardless of whether it ...
Managing change and transformation of organisations to learning organisations in South Africa.
This study is an evaluation of how to improve organisational performance by transforming an organisation into a learning one - in particular the South African National Roads Agency Limited (SANRAL). A qualitative method ...
Introducing shared services within Eskom's Transactional Procurement and Supply Chain Management.
Organizations normally introduce and implement changes in their respective departments. The general assumption is that the changes are meant for the improvement of operations, efficiencies and cost control measures, among ...
Understanding strategic conversation as a tool for learning and change in organisations : a public sector perspective.
This dissertation has posed and answered the question whether strategic conversation can be used as a tool for facilitating learning and change in organisations, within the context of the public sector. The study provided ...
A systems approach to strategic processes.
In the 1970's Kotter wrote an article, Why "Wasting" Time Is More Important Than Ever, in which he described the average manager's day. However, what he described, and what many management texts described was contrastingly ...
Application of critical systems thinking within Telkom (SA) performance management systems.
This dissertation explores the applicability of the Critical System Thinking (CST) methodology known as Total Systems Intervention (TSI) version one to the complex problems related to the practice of the Performance ...