Now showing items 1-2 of 2
Bottom of the pyramid : opportunity and feasibility analysis and strategy formulation.
The year 2000 commemorated the inauguration of a millennium declaration in which 192 member countries of the United Nations pledged to achieve eight United Nations Millennium Development Goals, the first of which is the ...
The effectiveness of the call centre in managing customers and their needs.
Since customer service has become a key ingredient in cementing relationships, customer call centres have emerged as a tool for improving greater customer satisfaction. The aim of the study is to investigate the service ...