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A customer satisfaction survey of eThekwini Municipality's electricity department.
(2013)
The purpose of the study was to evaluate the competence of eThekwini Municipality in delivering their services to the community and other stakeholders. The aim was to utilise the feedback information to improve service ...
Factors affecting purchase decisions of online shopping for clothing.
(2013)
Online shopping is becoming a popular activity, with consumers seeing the benefits, such as lower prices, and convenience. As much as online shopping is growing, it stands to be tested whether online shopping for clothing ...
The pre-decision expectations versus the post-decision experiences of MBA students.
(2013)
The role of the student is central in the process of teaching and learning and therefore forms an invaluable source of information for quality control and performance excellence. The quality perceptions of students are ...
An evaluation of a plant maintenance management function : the case of a lubricants blending plant in Durban.
(2013)
This study aimed to evaluate the effectiveness of maintenance management function in a
Lubricants Manufacturing Plant (LMP), a manufacturing business unit owned Total South
Africa (TSA), located in Durban. The highly ...
Manufacturing solar water heaters in South Africa : the benefits and costs.
(2013)
There is potential to use solar energy instead of electricity as an energy efficient method of
heating water. This study investigated the costs and benefits of solar water heater
manufacture in South Africa and aimed to ...
The effects of outsourcing the logistics function at South African manufacturing companies.
(2013)
Logistics is an integral part of every economy and every business entity. The worldwide trend in globalisation has led many organisations to outsource their logistics function to third-party logistics (3PL) companies and ...
A study of business-to-business extranet usage at Engen Petroleum Ltd.
(2013)
E-Commerce has revolutionised the manner in which modern business is conducted, with the extranet as one of the enabling tools. Concurrently, there has been an evolution in the methods of business-to-business buying, from ...
Employees perception on improving service delivery at the Department of Public Works.
(2013)
The focus of the study was on the key challenges within the Department of
Public Works which are preventing the department from delivering its services
effectively. The challenges were observed as stemming from the lack ...
The enhancement of traditional decision-making with a decision support system.
(2013)
Decision-making is a crucial part of management which is evident at all levels. Strategic decisions are taken by management and are vital to the functioning of the organization. It was important to gauge the current ability ...
The factors affecting the sustainability of the automotive component industry in South Africa.
(2013)
The Automotive Industry in South Africa has undergone a major transformation
process over the years and has evolved into a much sheltered and government
supported industry. The recent wave of globalisation and liberalisation ...