The role of public participation in city branding processes as a tool for urban regeneration in a South African city: a case study of the city of Durban, KwaZulu-Natal.
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Date
2020
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Abstract
Since ancient times cities around the world have been constantly transforming themselves
to meet the standards of the current regimes. In an increasingly competitive and
interconnected global economy, cities are strategically adopting various models and
approaches that enable them to differentiate themselves and their products from other
cities. This has led to an increase in cities reinventing and renovating themselves through
various urban regeneration projects and programmes. one such model is the city branding
model, where cities create and develop a city brand that show a positive perception of their
city. Much popular in western countries, South African metropolitan cities including the city
of Durban have also adopted the concept of city branding in order to compete at a global
level.
Although the concept of city branding has not received much scholarly attention, there has
been an increase in the debates on city branding mainly around the issue of importance of
city branding in developing countries. In the forefront of these debates is the issue of public
participation in city branding and urban regeneration processes. Zooming specifically to
South African cities which have been characterised with issues of inequalities and social
exclusion, this study pursued to understand the role of public participation in city branding
processes, using the City of Durban as a case study. The city of Durban has been specifically
selected because it is spatially fascinating thus making it a unique product of urban
regeneration and it is amongst the few metropolitan cities in South Africa to be branded
and unlike its competitors the city of Johannesburg and Cape Town, it is not fully developed,
which poses the opportunity to explore.
Applying a qualitative research approach, this study selected a sample of 37 respondents to
firstly capture the knowledge and perception of residents on the Durban city brand. It also
seeks to examine the nature and extent of public participation in the branding of South
African metropolitan cities by ascertaining the key stakeholders.
Lastly, the study aimed to assess whether there is a correlation between city branding and
urban regeneration in the city of Durban. The study findings showed that the City of Durban
has made commendable progress in rejuvenating the city and developing a sustainable city
brand but with a few underlying challenges. Through using various methods including social
medium platforms, surveys and formulating policies, the city of Durban continues to find
effective ways to engage and promote public participation. This study thus supports
consistent collaborative planning in decision-making processes in order to enable
communities and authorities to communicate effectively to encourage meaningful public
participation.
Description
Masters Degree. University of KwaZulu-Natal, Durban.