Investigating the coping strategies of women in the changing world of technology in the workplace: a case study of Nampak Mobeni, Divfood.
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Date
2020
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Abstract
In light of the growing concerns of the impact of technology on job security, this study
explored the coping strategies of women in the changing world of technology in the
workplace. The study took place in Nampak Mobeni, Durban. This study was prompted by
the need to gain an in-depth understanding of the challenges that women encounter in the
workplace as a result of technology. This research aims at investigating coping strategies in
the changing world of technology in the workplace. To do this, the study had to begin with an
analysis on the new world of technological change. The study is situated within the critical
realism tradition. A mixed method approach was used to address the research objectives
Although the study privileged women, a disproportionate number of women employees at the
case study meant that the researcher had to accommodate men so that they speak through the
voices of women. Data was collected through questionnaires and interviews. The findings
show that women are severely constrained as far as technological know-how is concerned.
This then negatively impacts their efforts to climb the promotional ladder in the workspace.
Since their level of education is generally low, coping with further studies to catch-up with a
new paradigm of technology is severely constrained. This therefore puts them in an
uncomfortable situation, resulting in untold stress. The study strongly recommends, as a
matter of urgency, counseling, and other emotional support systems must be prioritised at
Nampak-Mobeni to assist in the emotional requirements of women. These support systems
must acknowledge the centrality of women and the support they need from the employer for
quality working experiences.
Description
Masters Degree. University of KwaZulu-Natal, Durban.