Authoring and information seeking on the world-wide web : an experimental study.

Abstract

The research reported in this thesis is focused on some of the implications for Library and Information Science of the development of the Internet, and the World-Wide Web (WWW) in particular. It highlights the need for a wider involvement of this profession in the better management, organisation, and ultimately - usability, of the global information system. An extensive study of the information seeking process was carried out on a collection of interlinked hypertext documents constituting a PC-based model of the World-Wide Web. Special attention was paid to the correlation of WWW document authoring characteristics and the success rate in browsing sessions performed by novice, casual and experienced Internet end-users. The analysis of the results from a number of browsing sessions on the model led to some specific recommendations for comprehension-oriented WWW authoring.