IT-business strategic alignment in the context of business process reengineering : case studies of large organisations in Lesotho.

Abstract

The alignment of IT strategy and business strategy is an ongoing topic of interest for many researchers. In the same light is Business Process Re-engineering (BPR). The existing literature considers these two topics separately in the context of developed countries. This study taps into this gap by investigating how IT-business alignment at a strategic level can be achieved in BPR by considering the influential factors that drive this alignment in large organisations in Lesotho. The study empirically builds on centrally placing IT-business strategic alignment at the heart of BPR. Consequently, the findings show that IT-business alignment plays a pivotal role in the success or failure of a BPR project. New directions for future studies are suggested and discussed.