The state of e-government in Swaziland with special reference to government ministries and departments.

Abstract

This research assessed the state of e-government in Swaziland with special reference to government ministries and departments. The goal was to establish the extent to which the Swaziland Government has responded to the challenges and the progress made regarding the priority initiatives pertaining to e-government in the country as outlined in the work of Oyomno and Ramatlhape (2004: 45). To provide an accurate picture of e-government in the country was not an easy task due to the absence of empirical studies conducted on e-government in Swaziland. The study used the survey research strategy. The population of the study was the government ministries and departments which made 23 units of analysis. The techniques for data collection were an interview schedule, an administered questionnaire and a website evaluation form. The data was then analyzed using SPSS version 15.0 for Windows for statistical processing. The research established that the country has developed an appropriate ICT policy. This policy promises a favourable climate that would enhance the development and implementation of e-government in Swaziland. The research also disclosed that the country enjoys the requisite political will necessary to see e-government through.