A survey of Compact Disc-Read Only Memory (CD-ROM) technology application in South African university libraries.

Abstract

This study surveyed Compact Disc-Read Only Memory (CD-ROM) technology in South African university libraries. The survey instrument used to elicit data was a questionnaire which was distributed via electronic mail (e-mail). CD-ROMs have been in the marketplace for over a decade and the extent to which South African university libraries have embraced CD-ROM technology was surveyed. Libraries offer CD-ROM services to internal staff and end-users, who in this study were students and academic staff. The study highlighted some of the CD-ROM related management issues such as budgeting, networking, resource sharing and end-user training. Survey results from the respondents indicated that they had all adopted CD-ROM technology. However, the level of CD-ROM technology and services in Historically White Institutions (HWI) and Historically Black Institutions (HBI) differed. This was evident in areas such as the year in which CD-ROMs were acquired, collection sizes and network access. The results showed that all libraries offered some form of enduser training to academic staff and students. The evolving nature of CD-ROM . technology presents a great challenge for libraries trying to keep up-to-date with the technology. This was highlighted in the open-ended questions about CD-ROM development plans and comments in general about CD-ROM technology in the different libraries. All libraries had access to the Internet and were working towards providing electronic information resources via the Web. Resource sharing and the establishment of consortiums can address the exorbitant costs of providing electronic information resources. Recommendations for further research on different aspects of CD-ROM technology were made. The development of the Internet as an information delivery system for the distribution of on-line information will emphasize the extent to which librarians and end-users are using the Internet for on-line information, as compared with CD-ROM services. Increasingly, aggregators are publishing information on the Internet and South African university libraries are already seeing this as an alternative to maintaining CD-ROM technology and services.