Flexible work arrangements, job satisfaction and performance within Eskom shared services.
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Date
2017
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Abstract
Many Organizations are faced with time management problems such as late coming, leaving
early from work and absenteeism. This research study looked at how Flexible work
arrangements can decrease these time management problems whilst increasing job
satisfaction and performance. Flexible work arrangements allow employees to balance their
work and life commitments. Creating a balance between employees work and life can
decrease time management problems. A flexible work arrangement can lead to increased job
satisfaction and performance which benefits both the employer and the employee. A
quantitative research approach was employed with online questionnaires being distributed
using QuestionPro, an online survey tool. Using the simple random sampling technique, a
sample size of 92 employees were requested to participate in the survey, 62% of these
participants completed the online questionnaire. Data analysis, using SPSS, revealed that
Flexible work arrangements is preferred amongst the majority of employees and that a
significant positive relationship exists between flexible work arrangements as the
independent variable and job satisfaction and performance as the dependant variable amongst
employees of all ages. The availability of Flexible work arrangements enriches work-life
balance which increases job satisfaction and performance.
Description
Masters Degree. University of KwaZulu-Natal, Durban.