The relationship between job satisfaction and organisational commitment among the South African Police Services in Stanger.
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Date
2004
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Abstract
The aim of this study was to determine whether a relationship exists between job satisfaction and organisational commitment. A sample of 73 employees from the South African Police Services - Stanger was utilised. Data was collected using questionnaires and unstructured interviews. The job satisfaction questionnaire designed by Weiss, Dawis, Lofquist and England (1977) was used to measure the different dimensions of job satisfaction whilst the organisational commitment questionnaire developed by Allen and Meyer (1990) was used to measure the different dimensions of organisational commitment. The results indicated variations in the subject's levels of job satisfaction, whereas moderate levels of affective, normative and continuous commitment was found. The correlation analysis showed no significant relationship among the dimensions of organisational commitment (Affective, Normative and Continuance). In terms of job satisfaction, significant relationships occurred among pay, working conditions, supervision, opportunities for advancement and recognition but there was no significant relationship among pay and equitable rewards. No significant relationship occurred between the dimensions of job satisfaction and affective and continuance commitment but there was a significant relationship between job satisfaction dimensions and normative commitment. There was no significant difference in the organisational commitment dimensions and job satisfaction dimensions among gender. No significant difference was found between affective and continuance commitment among the other biographical variables. However, there was a significant difference in the level of normative commitment among the age group, home language group and ethnic group. A significant difference was found between the job satisfaction dimensions and the other biographical variables. According to the results of the multiple regression, opportunities for advancement was the best predictor of affective commitment, working conditions, supervision, relation with co-workers and equitable rewards were the best predictors of normative commitment and relation with co-workers was the best predictor of continuance commitment.
Description
Thesis (M.Admin)-University of KwaZulu-Natal, Westville, 2004.
Keywords
Job satisfaction., South African Police Services., Theses--Human resource management.