Management
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An analysis of revenue management in water and sanitation in Harry Gwala and Ugu water services authorities.
(2019)Local government municipalities in South Africa are beset by poor revenue collection and management and the Harry Gwala and Ugu WSAs are no exception. In this regard, public finance is a decisive and overriding factor in ... -
Challenges experienced when outsourcing logistics in South Africa: a case of Lolli Supermarkets.
(2019)The effective and efficient operation of distribution centres is a goal for all retailers using the distribution centre strategy. It therefore becomes imperative to strategically position all available resources in order ... -
Strategy formulation and financial performance in selected small and medium enterprises in Zimbabwe.
(2020)Despite the growing concern for the development and growth of the SME sector in Zimbabwe, it continues to face challenges that negatively affect its performance, in particular financial performance. Strategy formulation ... -
The millennial generation’s perspectives of work values in the retail industry.
(2019)The Millennial generation employees are estimated to make up 50% of the global workforce by 2020; and around 75% by 2025. This generational group has been described in various studies as different to previous generations, ... -
Challenges faced by small medium enterprises (SMEs) in terms of growth and development: a study of Mnquma Municipality, Eastern Cape.
(2019)South Africa continues to face challenges related to poverty, inequality, unemployment and low economic growth. One such province is the Eastern Cape Province, which ranks high in structural unemployment and low economic ... -
The impact of government employees using biometrics in IT security management at KZN Treasury.
(2019)The aim of this study is to analyse the different opinions, draw up a balance, and determine the impact of biometrics on users that are using it as their IT security control, especially in financial systems that are used ... -
The antecedents and outcomes of supply chain collaboration: a study of Ghana’s downstream petroleum sector.
(2020)Organisations are becoming increasingly conscious of the fact that optimising the performance of the whole supply chain, instead of the individual organisations that constitute a supply chain, is the way to go. At the same ... -
Factors influencing demand forecasting and demand planning: a case at an apparel retailer.
(2019)As supply chains and distribution channels extend globally and fashion trends become more controlled by media, customers are not only influenced to change their minds overnight about offerings but also organisations are ... -
The implementation of total quality management: a case study of a construction company in Zimbabwe.
(2020)In the construction industry and services, total quality management (TQM) is recognised as a productive management philosophy as it increases the quality and production of businesses. Research reveals ways in which TQM can ... -
The relationship between consumer awareness, consumer protection, service quality, customer satisfaction and loyalty among long-term insurance consumers in Namibia.
(2019)Due to the absence of appropriate consumer protection legislation in Namibia, there seems to be a lack of consumer protection and this may result in the exploitation of consumers by the suppliers of goods and services. ... -
Investigating a South African listed company’s corporate social responsibility initiatives in varying economic conditions.
(2020)The role of the organisation in society has been an ongoing conversation with many scholars believing the organisation should play an active role within the community they operate and should be held accountable for the ... -
Gender responses towards online social engineering attacks amongst young adult students in South Africa.
(2019)Online-based attacks have become prevalent and continue to be on the rise as technology advances. The complexity of the internet has posed a cybersecurity concern across various online channels. As a result, online social ... -
Emotional intelligence and the quality of life of school educators: Reservoir Hills precinct, KwaZulu-Natal.
(2020)The study examined the relationship between emotional intelligence and the quality of life of school educators in the Reservoir Hills precinct, in the Pinetown District, KwaZulu-Natal. A quantitative approach was utilised ... -
The relationship between wellbeing and academic staff performance at the University of KwaZulu-Natal.
(2020)This study intend to explore the correlation among wellbeing and academic staff performance in the University of KwaZulu-Natal. Universities are faced with the responsibility of formulating new knowledge or adding to the ... -
A study of performance management at UKZN’s School of Built Environment and Development Studies.
(2019)Background: Performance management is about the whole process of monitoring and evaluating the performance of employees. Armstrong & Baron (1998, cited in Kiragu et al., 2006) it is also about giving appropriate feedback, ... -
An assessment of the skills development monitoring and evaluation strategies at the selected organisations of SANParks in the northern region.
(2019)This study seeks to investigate the assessment of the skills development monitoring and evaluation strategies at the selected organisations of Sanparks in the Northern Region and to determine whether organisations are ... -
Perceptions of employees regarding the effectiveness of trade unions in representing employees at the University of KwaZulu-Natal.
(2019)In the field of industrial relations there is a confusion of mixed views between researchers about the effectiveness of trade unions in representing employees. For example, Walters, (2011) argues that trade unions which ... -
Factors influencing foreign-owned micro businesses: a case study of Durban.
(2019)The study investigated the factors influencing foreign-owned micro businesses in Durban. The study developed a conceptual framework which will help to indicate various factors that impact on foreign-owned micro businesses ... -
The role of social media as a tool for recruitment from the perspective of postgraduate students and HR practitioners.
(2019)Previously social media was the territory for teenagers and young students. Nowadays, millions of people have registered on social networking sites. Several companies worldwide have acknowledged its value. Melanthiou, ... -
The effect of a sense of coherence on organisational commitment.
(2019)The aim of the study was to investigate the effect of a sense of coherence on organisational commitment. The sub-dimensions of organisational commitment included affective commitment, continuance commitment and normative ...