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Service quality and customer satisfaction : the case of private universities in Kenya.

dc.contributor.advisorGovender, Krishna Kistan.
dc.contributor.authorMang'unyi, Eric Ernest.
dc.date.accessioned2016-05-18T09:52:00Z
dc.date.available2016-05-18T09:52:00Z
dc.date.created2015
dc.descriptionPh. D. University of KwaZulu-Natal, Pietermaritzburg 2015.en_US
dc.description.abstractAbstract available in PDF file.en_US
dc.identifier.urihttp://hdl.handle.net/10413/12976
dc.language.isoen_ZAen_US
dc.subjectCustomer services -- Kenya.en_US
dc.subjectConsumer satisfaction -- Kenya.en_US
dc.subjectPrivate universities and colleges -- Kenya.en_US
dc.subjectTheses -- Marketing management.en_US
dc.titleService quality and customer satisfaction : the case of private universities in Kenya.en_US
dc.typeThesisen_US

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