Should end-users be part of the formulations and measurement of IT service level agreements?
dc.contributor.advisor | Maharaj, Manoj Sewak. | |
dc.contributor.author | Buckroodeen, Rishaad. | |
dc.date.accessioned | 2014-02-25T08:55:30Z | |
dc.date.available | 2014-02-25T08:55:30Z | |
dc.date.created | 2010 | |
dc.date.issued | 2010 | |
dc.description | Thesis (MBA)-University of KwaZulu-Natal, Westville, 2010. | en |
dc.description.abstract | Abstract available from pdf file. | en |
dc.description.notes | No print copy available. | en |
dc.identifier.uri | http://hdl.handle.net/10413/10439 | |
dc.language.iso | en_ZA | en |
dc.subject | Information technology--Management. | en |
dc.subject | Management--Data processing. | en |
dc.subject | Management information systems. | en |
dc.subject | Theses--Business administration. | en |
dc.title | Should end-users be part of the formulations and measurement of IT service level agreements? | en |
dc.type | Thesis | en |