Employee attributes towards meeting and missing business deadlines.

Abstract

Meeting deadlines is an important aspect of every employee’s role within an

organization because the ability to meet deadlines is one of the key performance

areas that employees are measured against during their performance reviews.

This study will focus on those factors that contribute to employees meeting or

missing their business deadlines. The factors discussed in this study are employee

loyalty, job satisfaction, employee satisfaction and confidence. South Africa is a

controlled-time culture, and adherence to schedules is important and expected. In

South Africa, missing a deadline is a sign of inefficiency and poor management and

can have an impact on people’s confidence. Successful management will depend on

the ability of individuals in the team, being able to meet deadlines.

In this study, the target population consisted of fifty employees, in various positions,

based in the city of Durban. The questionnaires were distributed via email and some

were self-administered. The quantitative method was used to gather and analyse the

data.

The findings of this study reveal that employee satisfaction, job satisfaction,

employee loyalty and confidence all contribute towards employees meeting business

deadlines. Robbins (2009) states that numerous studies have shown that satisfied

employees are highly motivated, have high morale at work and work more effectively

and efficiently. These employees are also more committed to continuous

improvement and to quality. The recommendation will be that managers or

employers must schedule dates by which specific tasks or projects must be

completed and they should keep to the schedule to avoid procrastination.